127 results found

1. Import payment info from Shopify to Xero on new orders.

   Import payment info from Shopify to Xero on new orders.

   Orders are exported to Storefeeder and on despatch an invoice is sent to Xero

   Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store)

   On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button. would reconcile the 2 - this would save hours of manual reconciliation

   Import payment info from Shopify to Xero on new orders.

   Orders are exported to Storefeeder and on despatch an invoice is sent to Xero

   Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store)

   On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button.… more

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   2 comments  ·  Orders  ·  Delete…  ·  Admin →
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   started  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

   Hi,

   
   

   work to allow mapping of payment methods going into Xero is now underway.

   
   

   Please keep an eye on out updates for details of when this is live 

   
   

   https://support.storefeeder.com/hc/en-gb/categories/360001823757-Changelog

   
   

   Thanks,

   
   

   SF

   
   

2. Tick button on bulk transfers for removing old location

   I would just like to see if we could have the option on the transfer import screen to remove location when completing a bulk transfer on the Transfer import page. having this as a selectable option would be a much easier and streamlined for when doing larger stock transfers and re-arranging of the warehouse? there is already the option to remove locations from skus individually and a little work around albeit not ideal on the product import/export but i believe it would be better suited to being a yes/no option on the "Transfer Import" screen.

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   under review  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

   Hi Chris,

   
   

   thanks for your suggestion.  I'm going to get this one discussed as I think it could be worthwhile.

   
   

   SF

3. Printing CN22 labels during pickwave despatch

   We would like to print CN22 labels automatically for any non-EU orders when printing our integrated invoices. After speaking to support it seems the only way to do this is to have a double-label invoice which includes a space for both an address label and a CN22 label. Unfortunately this isn't practical when using Royal Mail 6x4 labels which already take up a large amount of room on the invoice, and 95% of orders do not need a CN22 so this would be a lot of wasted space.

   Given that StoreFeeder is promoted as a direct upgrade from Click & Drop, I would suggest that the C&D functionality for this should be present in StoreFeeder.

   In C&D, upon printing a Non-EU order, an extra (blank) sheet will also be printed which contains just the CN22 label positioned at the normal postage label location. This means we can peel & stick the postage label from the invoice sheet, then peel & stick the CN22 from the extra sheet which was printed. (In C&D, the extra sheet also includes the order number, so the CN22 can be matched to the relevant invoice)

   Ideally this could be implemented to automatically print alongside the invoices when despatching or as an extra popup after the invoice printing window is closed.

   We would like to print CN22 labels automatically for any non-EU orders when printing our integrated invoices. After speaking to support it seems the only way to do this is to have a double-label invoice which includes a space for both an address label and a CN22 label. Unfortunately this isn't practical when using Royal Mail 6x4 labels which already take up a large amount of room on the invoice, and 95% of orders do not need a CN22 so this would be a lot of wasted space.

   Given that StoreFeeder is promoted as a direct upgrade from Click &… more

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   1 comment  ·  Orders  ·  Delete…  ·  Admin →
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   planned  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

   We are going to get this into the development queue after some testing.

4. Tags and Attention Messages in Shipping Rules

   To improve the efficiency and clarity of our packing process, we propose an enhancement to the shipping rules within StoreFeeder. This feature would allow for the automatic assignment of custom tags and the insertion of "Attention Required Messages" to orders, particularly benefiting our unbranded boxing service.

   Our service includes an option for customers to choose unbranded boxing as their shipping method. This choice is crucial for ensuring the correct packaging process is followed. However, once orders are imported into StoreFeeder, the visibility of this option is lost, leading to confusion among packers.

   Proposed Solution:

   1) Custom Tag Assignment: Enable shipping rules to automatically assign a predefined tag to orders based on specific criteria, such as the shipping method selected by the customer. For our use case, a tag like "Unbranded Box" could be applied to orders where the customer has chosen this option.

   2) Attention Required Message Insertion: Alongside tag assignment, we suggest the ability to insert custom "Attention Required" messages into the order details. This message would highlight any special instructions or reminders relevant to the order, ensuring packers are immediately aware of the specific requirements.

   To improve the efficiency and clarity of our packing process, we propose an enhancement to the shipping rules within StoreFeeder. This feature would allow for the automatic assignment of custom tags and the insertion of "Attention Required Messages" to orders, particularly benefiting our unbranded boxing service.

   Our service includes an option for customers to choose unbranded boxing as their shipping method. This choice is crucial for ensuring the correct packaging process is followed. However, once orders are imported into StoreFeeder, the visibility of this option is lost, leading to confusion among packers.

   Proposed Solution:

   1) Custom Tag Assignment: Enable shipping… more

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5. Bulk Inventory Update and Product Import - automap / closest match relevant fields

   Automap or seek the closest match for the header rows when uploading via bulk inventory update or product import/export.

   The same functionality exists in CSV Order Import - you click a button to automatically map any matching headers. You still have to confirm that you want to map those headers before starting the CSV order import, and would envisage the same thing here.

   For example, in a bulk inventory update, I might have a file with three columns:

   SKU
   Name
   Inventory

   SF requires SKU and Inventory to do a Bulk Inventory Update. Therefore, the system would select those two fields and map automatically, before I confirm that those are the headers I wish to map, and then proceed.

   This would be a quality-of-life improvement and a small time saving.

   Automap or seek the closest match for the header rows when uploading via bulk inventory update or product import/export.

   The same functionality exists in CSV Order Import - you click a button to automatically map any matching headers. You still have to confirm that you want to map those headers before starting the CSV order import, and would envisage the same thing here.

   For example, in a bulk inventory update, I might have a file with three columns:

   SKU
   Name
   Inventory

   SF requires SKU and Inventory to do a Bulk Inventory Update. Therefore, the system would select those two fields… more

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6. BigCommerce - Add "Free Shipping" to listing import/export

   The BigCommerce "Free Shipping" product setting can be changed manually on the listing page on StoreFeeder, but unfortunately it is not available in the listing import/export tool.

   Please consider adding this to the import/export tool so we can update this setting in bulk.

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7. On the Warehouse Deliveries Page, Is it possible to add a notes section that is visible so rather than having to click into part complete

   On the Warehouse Deliveries Page,

   Is it possible to add a notes section that is visible so rather than having to click into part complete for example I can read a note I have added from the warehouse deliveries page.

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8. Integration For The Courier UPS

   We have some parcels which we can only send with UPS, it would be great to have this integration so that we can process labels through Storefeeder rather than processing them manually.
   All the other top couriers are in Storefeeder except for this one.

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9. Kit/Bundle Pricing

   It is very difficult to fully use the kit/bundle pricing module when the margin has to be fixed within the bundle itself. You should be able to have the option to use the component item margins.

   Example.

   Item 1 - £1 plus 100% margin (normally 100%) = £2
   Item 2 - £1 plus 100% margin (normally 200%) = £2
   Total £4 (lost margin is £1)

   Item 1 - £1 plus 100% margin (normally 100%) = £2
   Item 2 - £1 plus 200% margin (normally 200%) = £3
   Total £5 (full margin is achieved)

   Discounts for bundling can still then be achieved in pricing profiles.

   It is very difficult to fully use the kit/bundle pricing module when the margin has to be fixed within the bundle itself. You should be able to have the option to use the component item margins.

   Example.

   Item 1 - £1 plus 100% margin (normally 100%) = £2
   Item 2 - £1 plus 100% margin (normally 200%) = £2
   Total £4 (lost margin is £1)

   Item 1 - £1 plus 100% margin (normally 100%) = £2
   Item 2 - £1 plus 200% margin (normally 200%) = £3
   Total £5 (full margin is achieved)

   Discounts for bundling can still then be… more

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10. Allow different emails to be used in email settings

    Currently we are restricted to using a single 'from' email when setting up email templates in SF. The same email is also used for sending purchase orders.

    It would be useful if we could choose which 'from' email is used for sending purchase orders so that when our suppliers reply to us it doesn't go to the wrong inbox.

    Currently we use a customer support email for our order emails / templates and replies to these emails go to our customer support team. I don't want replies from my suppliers regarding purchase orders being sent to the same team.

    It may also be useful to allow us to select different emails per channel.

    Currently we are restricted to using a single 'from' email when setting up email templates in SF. The same email is also used for sending purchase orders.

    It would be useful if we could choose which 'from' email is used for sending purchase orders so that when our suppliers reply to us it doesn't go to the wrong inbox.

    Currently we use a customer support email for our order emails / templates and replies to these emails go to our customer support team. I don't want replies from my suppliers regarding purchase orders being sent to the same team.

    It… more

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11. Get returns information from Amazon FBA

    We would like to view the Returns received on the Amazon FBA channel.
    As a next step, we would like to create a feed to our ERP similar to orders feed, so we could automatically create Credit notes for the returns.

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12. Bring picker productivity back

    Hi, it would be nice to have the picker productivity report working for non PDA users.
    It seems since you have launched the PDA app the picker productivity report only shows our PDA user (which does not pick, only does deliveries)

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13. Default Custom Attributes

    Please can we have the feature to have custom attributes preselected from a drop down. For example, instead of having to type in 'Green' for the Product Colour attribute, we can have a dropdown option of preset colours, please look at ticket 51608 for more information

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14. HS codes for kits.

    I sell a lot of 'kits' on Shopify. In StoreFeeder, these kits have component products set against them for stock take purposes. However, when I ship a kit the CN22/23 lists every component rather than just the kit. I have HS codes from HMRC for these kits so don't need each product listed, which can be very lengthy and also cost my customer more.

    Please consider the ability to use a kit HS code.

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    under review  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

    Hi Samantha,

    
    

    this is something we are looking at internally.

    
    

    I'll leave this open for another 30 days to get it discussed and will update.

    
    

    Thanks

    SF

15. do not map

    We are just looking to put forward a request which would be very helpful when mapping products.
    When we have done new listings which contain various products that have already been created on store feeder we have to map these individually.
    For example we have a listing which is all of the white leatherette displays we have in stock. This listing would have close to 90 different products. To map this we have to individually click "do no map" on 89 of the products to map one of these to the correct item. Then repeat 90 times to all items are correctly mapped.
    If there was a drop down in this section where we could just set all products to "do not map" then we would just have to change the one product we need to update and this would save hours of work when it comes to mapping these listings
    Thanks

    We are just looking to put forward a request which would be very helpful when mapping products.
    When we have done new listings which contain various products that have already been created on store feeder we have to map these individually.
    For example we have a listing which is all of the white leatherette displays we have in stock. This listing would have close to 90 different products. To map this we have to individually click "do no map" on 89 of the products to map one of these to the correct item. Then repeat 90 times to all items… more

    2 votes

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16. Add note to pickwave when order is removed from a pickwave

    Currently if an order is removed from a pickwave a message pops up on the scanner at the end of the pickers wave to say that an item has been removed, however it doesn't go anywhere else.

    It would be useful if this note was also added to the pickwave notes on the pickwave screen

    The reason for this is that the picker may have finished the pickwave before the item is removed, therefore they never see the note. If it's added to the notes on the pickwave as well then at least the packer knows why they have something left in the trolley at the end.

    Currently if an order is removed from a pickwave a message pops up on the scanner at the end of the pickers wave to say that an item has been removed, however it doesn't go anywhere else.

    It would be useful if this note was also added to the pickwave notes on the pickwave screen

    The reason for this is that the picker may have finished the pickwave before the item is removed, therefore they never see the note. If it's added to the notes on the pickwave as well then at least the packer knows why they have something… more

    2 votes

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    under review  ·  0 comments  ·  Warehouse  ·  Delete…  ·  Admin →
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17. End special price when inventory drops to specified level

    Currently special prices are controlled only by dates. However when we have too much stock on some SKUs, it would be hugely helpful to be able to place products on special price until the stock drops to a specified level, at which point the special price would end.

    2 votes

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18. Item Options - Don't remove from view after dispatch

    Personalisation from Etsy and Shopify orders pull through to the 'Item Options' section on each product line on the Order Page. Whilst this is okay as we have added a section on our invoices to display this Item Options information, once the order is dispatched on StoreFeeder this box disappears and you cannot see the info.

    We then have to either 'reprint' the invoice to load it and see what details were written, or we have to search for this information directly on Etsy/Shopify. This is time consuming and seems unnecessary.

    It would be great if the personalisation was pulled through to a different section on the order (like into the Special instructions Box, or another box), or alternatively to still have the 'Item Options' section visible after dispatching an order so you can refer back to it if needed.

    Personalisation from Etsy and Shopify orders pull through to the 'Item Options' section on each product line on the Order Page. Whilst this is okay as we have added a section on our invoices to display this Item Options information, once the order is dispatched on StoreFeeder this box disappears and you cannot see the info.

    We then have to either 'reprint' the invoice to load it and see what details were written, or we have to search for this information directly on Etsy/Shopify. This is time consuming and seems unnecessary.

    It would be great if the personalisation was pulled… more

    2 votes

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19. Xero Draft Invoice

    Hi
    This is a feature request, it would be good if it was possible to send the order to zero as a draft, or to send individually by request, my issue is that we have to apply discounts, shipping etc and check the prices.
    Currently it's a long copy and paste process.
    Thanks

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    started  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

    This is current in development now.  You will be able to choode the status for your orders.

20. Add EPR and WEEE reporting

    For selling into Germany and France, we need to report the amount of packaging and WEEE that we export there. It looks like it's only going to increase and add to the work load for all sellers. Also, if they need evidence, it's much easier to show it from a report rather than my dodgy approximations. :-)

    If we could add the fields that we need to each product (e.g. Weight of cardboard packaging, Plastic packaging, wood packaging, etc.), we could simply run a report for each country and timescale, to total the amounts for each type of EPR/WEEE we need.

    Each country does has different requirements on data collection and reporting, some shared, some unique.

    I'm happy to draft up the data and reporting requirements for each country.

    The report could then be run, by choosing country and timescale, and storefeeder could just add up all the required fields from all orders sent to that country.

    A report for import packaging tax and WEEE for products imported into the UK would also be useful. Simply report how much packaging/weee has been imported from a supplier in given timescale.

    For selling into Germany and France, we need to report the amount of packaging and WEEE that we export there. It looks like it's only going to increase and add to the work load for all sellers. Also, if they need evidence, it's much easier to show it from a report rather than my dodgy approximations. :-)

    If we could add the fields that we need to each product (e.g. Weight of cardboard packaging, Plastic packaging, wood packaging, etc.), we could simply run a report for each country and timescale, to total the amounts for each type of EPR/WEEE we… more

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