Option to print an additional unpaid returns label when dispatching orders using scan & despatch
For a lot of order returns, our customers must arrange & pay for return postage. To make the process a little easier for them, and to make sure they use the correct address, we'd like to be able to print off a third label for all orders at the point of dispatch, which has our return address on it, and also the customer order number (so we can identify the customer who has made the return if there is no note in with their return.). They can then attach this label to their package when returning it.
HI Sali,
we do have a feature of creation tracked returns labels in bulk. If you would like to contact the support team, they will be able to give you guidance on how to get this activated for you.
If we don't hear back from you on here by next motth I'll close this request off.
Thanks,
SF