When manifesting at the end of day, clicking the 'Manifest All' button does not make it clear enough that it was clicked and is processing. As a result, it is easy for a staff member to click it again, which results in the manifest being submitted to Royal Mail twice and subsequently being charged for postage twice.
Once the manifest is requested, the button should be disabled to prevent double-manifesting, and a loading indicator should be displayed to make it clear that the request is being processed.5 votes
The team have identified what’s causing this.
The problem is limited to chrome so if you use firefox for the time being this won’t be an issue.
We’re getting the development to get this resolved so we’ll let you know when we’ve got this tested and ready to go.
The Storefeeder Team
Really need the option on shipping to calculate number of shipping labels based solely on overall order weight.
order is 25kg = 1 shipping label. 1 of 1.
order is 50kg = 2 shipping labels. 1 & 2 of 2.
If there's a way to do this already please point me in the right direction.
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