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14 results found

  1. Tags and Attention Messages in Shipping Rules

    To improve the efficiency and clarity of our packing process, we propose an enhancement to the shipping rules within StoreFeeder. This feature would allow for the automatic assignment of custom tags and the insertion of "Attention Required Messages" to orders, particularly benefiting our unbranded boxing service.

    Our service includes an option for customers to choose unbranded boxing as their shipping method. This choice is crucial for ensuring the correct packaging process is followed. However, once orders are imported into StoreFeeder, the visibility of this option is lost, leading to confusion among packers.

    Proposed Solution:

    1) Custom Tag Assignment: Enable shipping…

    2 votes

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  2. PalletForce Integration

    Would a PalletForce integration be considered for storefeeder, or through patchworks? This is the only courier we have manual integrations with and would also update orders when dispatched with pallet tracking numbers.

    1 vote

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  3. Barcode scan pre-despatch

    Utilise the barcode scanning despatch to pre-despatch.

    We deal with many pre-orders, with waves packed in advance of the release date. We'd love the option to use the barcode scanning despatch to pre-despatch an order. This would enhance our accuracy and therefore service. We've found that it's the one gap in an otherwise highly accurate system.

    This could perhaps be done as an account-locked toggle - default to 'despatch', but with an option to 'pre-despatch', perhaps as an additional checkpoint at wave creation.

    1 vote

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  4. Add Payment Method to Shipping Rule Option

    It would be very helpful to be able to create a shipping rule based on payment type.

    Our main use of this rule would be to assign a manual shipping method for orders that are being paid for by cash/bank transfer (i.e payment not received at time of order placement)

    This would ensure the unpaid order can still be considered for stock in Storefeeder but not automatically shipped along with other orders before the cash/transfer has actually been received.

    Many thanks!

    1 vote

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  5. Dispatch By Tote

    I would like to see the option to despatch by tote added where a single order is scanned into a tote by the picker and the packer scans the tote to dispatch instead of scanning the products.

    90% of our products do not come barcoded as they're not retail items and barcoding these items manually is not an option due to volume.

    Being able to scan a pick location to pick the products into a tote and then scan the tote to dispatch would allow us to fully utilize the SF app.

    3 votes

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  6. Option to print an additional unpaid returns label when dispatching orders using scan & despatch

    For a lot of order returns, our customers must arrange & pay for return postage. To make the process a little easier for them, and to make sure they use the correct address, we'd like to be able to print off a third label for all orders at the point of dispatch, which has our return address on it, and also the customer order number (so we can identify the customer who has made the return if there is no note in with their return.). They can then attach this label to their package when returning it.

    4 votes

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    HI Sali,


    we do have a feature of creation tracked returns labels in bulk.  If you would like to contact the support team, they will be able to give you guidance on how to get this activated for you.


    If we don't hear back from you on here by next motth I'll close this request off.


    Thanks,


    SF

  7. Automatic Saving of Weight, HS Code, Box Code, and Tape Size

    An option to automatically save the weight, HS code, box code, and tape size for each order during the packing process would be extremely valuable. This would eliminate the need for manual entry every time we receive new products, thereby saving time.

    1 vote

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  8. Packing Box Code and Tape Dispenser Code Integration

    We would greatly appreciate the addition of a new product field specifically for the packing box code. This feature would enable us to quickly identify the recommended box for each product, streamlining the packing process. Additionally, we are planning to incorporate electric tape dispensers into our workflow. A similar product field for the tape length, corresponding to the dispenser settings, would be highly beneficial.

    6 votes

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    1 comment  ·  Shipping  ·  Admin →
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  9. HS codes for kits.

    I sell a lot of 'kits' on Shopify. In StoreFeeder, these kits have component products set against them for stock take purposes. However, when I ship a kit the CN22/23 lists every component rather than just the kit. I have HS codes from HMRC for these kits so don't need each product listed, which can be very lengthy and also cost my customer more.

    Please consider the ability to use a kit HS code.

    2 votes

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  10. Improved Packaging Sizes

    I would like more granular control over the packaging sizes. We use a whole range of packaging from polythene mailing bags, bubble bags to double-wall cardboard boxes. That said, not all these packaging materials are suitable for all items.

    An idea to achieve this could be packaging groups. These groups are their own list of packaging sizes which can be assigned to a product to restrict the packaging size progression to a set of packaging materials.

    This way when multiples of an item are ordered we can choose the exact packaging sizes it must follow. For example, we can restrict…

    7 votes

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  11. Add "SKU" into Rule Builders

    I think it would be really beneficial to be able to add a SKU into a shipping rule.
    At the moment, we have to use "Hazardous Product" tick box to get some rules specific to certain products.
    They are not Hazardous, but it's the only way so far.

    If we can select a SKU and create a specific shipping rule for that 1 product or more, that would be cool.

    18 votes

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    2 comments  ·  Shipping  ·  Admin →
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    Hi Linda,


    we are looking at both adding extra options into shipping rules where we can and also potentially replacing them with much more flexible order processing rules and will be able to do much more than simply set a shipping method.


    In the mean time is Ian suggested you should be able to do this by tweaking your packaging sizes. 


    Thanks,


    SF

  12. Being able to split kit components into multiple orders

    I sell a lot of kits which are made up of multiple components. For example a boat cleaning kit, with 10 items weighing 7kg. Or 4 items weighing 2.5kg.

    To send this via Royal Mail internationally I need to split some components into a new order. The system doesn't currently allow this though because it's a kit.

    This means I have to manually delete each item of the order, and then manually add each item back onto the order and allocate the correct price to it. It's really slow and faffy not being able to use the "split into new…

    5 votes

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  13. User Permissions to Disable Text Input on Barcode Dispatch page for New Staff

    We seem to have a recurring problem with new staff thinking they know better , and they "copy and paste" product skus or barcodes into the input box on the barcode dispatch page rather than scanning the products barcode. This can result in wrong products being dispatched.

    If this was an option we can turn on per user, then we can ensure that only the experience staff / team leaders can do this. In the event that the new staff member has a product that doesn't have a barcode on it or that can't be scanned, then the team leader…

    1 vote

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  14. Partial Refund Shipping

    We would like there to be an option in the 'returns' section on Storefeeder where we can partially refund shipping on the order so it matches our database exactly. At the moment there is just an option to refund the shipping in full or not at all, it would be helpful if we could partially refund this.

    2 votes

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