We noticed when orders on eBay are automatically cancelled after an unpaid item dispute has been won, the orders are still left as 'Awaiting Payment' which then leaves your stock slightly off, overtime these orders add up and it would be good if there is a way for SF to link in the closed case with eBay so that SF can cancel the orders and add the stock back into inventory.

When we have received stock in and are updating multiple items on an order for instance a box pops up every time 'Are you sure you want to update multiplte items'
Of course we are sure we wouldn't have clicked otherwise - its so annoying and this is on other pages as well - ie do you want to dispatch this pickwave - No need for another click - all takes extra time - just dispatch it.!

It would be great if SF could recognise these and have separate email templates as well, as we display the shipping address on invoices/emails etc and get no end of messages stating, this is not my address etc.

As we then have to explain this is eBay GSP programs etc to it going to forwarders, then will be forwarded on to you etc. Every single time.

Thanks, Sam

It would be really useful if Storefeeder had the ability to send an alert to integrated channels when an order is cancelled.
This would save us from having to cancel the order in 2 places and ensure what's on Storefeeder is accurate to what is on the channel.

In our business, we have a lot of pre-orders or items that cannot be sent out until their release date. Having an option to make a product with a release date meaning they could not be dispatched before this date or something to that effect would be amazing. We can obviously dispatch them the day/two days before depending on shipping time to customers but currently only record these manually. Is there any way we can do this better?

Is it possible to have something i.e a token to display a little message on invoices which have lines split. Explaining to customers that the other items will be delivered seperatley.

So for example we have a customer who has ordered 3 items, 2 of them items are being shipped by us the 3rd is coming from a drop ship ship supplier. It would be nice to let the customer know to expect a second parcel for the 3rd item.

I.E customer enters;

1)"11.22.33.44.55" change it to "1122334455".
2) "07 123456789" change to 07123456789".
3) "+12 3456789" Change to "123456789"

This would help a lot for couriers

Thanks, Sam

In the "Reasons for return" seciton being able to add and edit our own Reason will be really useful as we will be able to speed up the process of issuing returns. At the moment we only have "Unwanted by customer" or "Damaged Goods". It would be useful to have "Returned by courier", ""Incorrect address" and more specific reasons such as "Wrong Item Sent", "Not as described" and other reasons the customer can add on Ebay or Amazon so that our reports can tally up easier.

Similar to the 'Sold Last 30 Days' column their needs to be a lifetime sales column on the manage inventory page.

This is handy during buying meetings with suppliers as the information is clear and easy to get access to.

Sometimes on Amazon we get customers requesting VAT invoices, currently we do not supply VAT on our invoices so we have to manually create these.

It would be really useful if we could have a "Download VAT invoice" as an option on the order.

We have customers who want an order delivered later than our usual delivery time. It would be great to set a pick date on the order and not have it appear on the Picking page until then. At present we put the order on Hold, and someone has to remember to take it off.

The ability for sales coming from storefeeder going to Xero accounting to show automatically as paid or not paid We can't believe this dosen't happen already. This has just added a very big job we wish not to have. Please vote. Many Thanks

We often get multiple orders from customers at the same time which can be dispatched together to save on postage costs. At the moment we sort orders which are "complete ready to pick" by postcode and scan down the list and manually search for orders from the same customers which can be merged and posted together. Would be handy if Storefeeder automatically suggested orders that could be merged (based on matching postcode , customer name, buyer ID, etc). I think it's important to only "suggest" orders to merge rather than automatically merge though. Danny

It would be good to be able to duplicate Phone Orders, i.e. if a customer calls back to re-order the same items, a copy order would then appear.
Thanks.

I believe it would be useful the orders page grid was colour coded for different statuses, which could be setup by each storefeeder client.

Each storefeeder client could assign colours to certain order statuses.

For example we may want to highlight returns in a red, so within the settings we would assign red to the status "returned"

Any order lines which are "returned" would show in red.

Other clients could assign a different colour to returns if they wanted or perhaps assign colour to orders on hold etc etc.

Sometimes orders don't get despatched to the channel properly (typically human / our process error). StoreFeeder could show a warning that order xyz was still showing as not despatched within the channel after x days / weekdays.
Times when this happen are for example we've combined 2 orders into 1 shipment and only uploaded tracking info against 1 order number.
This info needs to come from the channel - not what StoreFeeder believes the state of the order to be.

it would be great if phone numbers got auto validated in this case with no spaces in the phone number, so on exports and dispatching, label print all the time,

This could also be with addresses being too long,

First name : "C/O" at the start change to CO etc, (as in Royal Mail the first 2 letter cannot be symbols)

Thanks, Sam