FIX 'Order Status' issue when sending exchange/replacement as it changes from 'dispatched' to 'delivery exception'
We have noticed that when we action a replacement\exchange on Storefeeder the status of the original order changes from 'dispatched' to 'delivery exception'. Ultimately this clogs up this section and requires more manual work to fix. Ideally we would love it to actually use the reason which was selected from the drop down menu when creating the replacement order i.e. not received, faulty, incorrect item sent etc. That way we would clearly be able to see a difference between the orders we can ignore and the ones we would need to look into.
It would also resolve the issue of having to manually check and remove the attention required status from so replacements/lost orders.