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Some products in our inventory require personalisation … eg. A mug with your name printed on it, or a Chocolate bar with a “Happy Birthday Gary” printed on the wrapper.
When ordering these product from Amazon – before checkout, the customer has to complete the requested customisation – on a popup form. These customisation options are configured through the Amazon Seller administration module.
When fulfilling the order, the customisation data has to be downloaded from the Amazon Seller portal. This process is currently manual and, as you can imagine, when we have tens or hundreds of customised orders, this can…5 votes
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