Display Internal Notes On Orders Overview Page
We use the pending orders section/pre-despatch. It would be great if our customer service team could see the internal notes section on an order on the main orders overview page. We tend to use this Notes section to make notes of emails sent, expected restock dates for backorders and any other important order information. Customer 'Special Instructions' seem to show up under the Notes filter instead of internal order notes.
3
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Josh Knights
shared this idea
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We are currently using the Attention Required feature which seems to be a work around for now but isn't ideal as conflicts with any that actually need attention.