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156 results found

  1. Stock Location Barcodes

    It would be good to have a button similar to the Product EAN/UPC barcode print in the Stock Locations. At the moment we go off and generate barcodes using other software (or online) but if we could create the location in storefeeder and the print to our label printer it would save some time for us . Thanks

    11 votes

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    1 comment  ·  Warehouse  ·  Admin →
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  2. PDA App login by Pin number

    PDA's have a little screen and often little keyboards and logging in with email address and hopefully a long complicated password is not the easiest and often leads to mistypes or worse saved passwords.

    Use of a 4 or 6 digit pin number to login would make the process simpler and less likely to resort to system saved PW's and ID's. Also help stop users using others ID's when they are saved.

    11 votes

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  3. Redownloading of orders from Shopify that are "partially refunded"

    If a customer calls and amends their order, ie removes an item or selects a cheaper alternative, we amend the order in Shopify and then process the part refund to the customer within Shopify. All Shopify tasks are then completed.

    Just like if we had added items to an order, we then redownload the order in StoreFeeder, which usually works fine, but if an order is "partially refunded" in Shopify, it gets deleted in StoreFeeder (standard when redownloading an order) but doesn't then pull in successfully.

    This has resulted in a number of orders not being dispatched on time and…

    5 votes

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    0 comments  ·  Orders  ·  Admin →
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  4. Stock Take App - Adding a not located button when stock taking

    Could a 'not located' button be added to the stock take app which then highlights in the stock take approvals report that this item needs it's location checked/updated.

    5 votes

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  5. Designate product as Digital

    Alongside lots of physical products, our site sells a handful of "digital" products - such as a membership product and downloadable content files. We currently assign these products to a "digital" warehouse but the orders need manually marking as Despatched every so often, which triggers despatch notification emails to be sent to customers, which is weird. It would be great to have a Digital flag on products, which if ticked would mean Storefeeder essentially does nothing with that SKU, and just assumes it has been fulfilled immediately by the storefront.

    6 votes

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    0 comments  ·  Products  ·  Admin →
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  6. Improving Deletion Of Amazon/Etsy Listings From Storefeeder

    We find it really longwinded to have to go into Amazon to delete an order, then Amazon.be etc to delete the same SKU/ASIN. We then have to redownload the SKU for it to unmap / disappear and then redownload again to clear it when it comes back in (due to time lags)

    We can delete these easily from Storefeeder and eBay in one click

    8 votes

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    2 comments  ·  Listings  ·  Admin →
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  7. Merge Orders from Different Sales Channels

    We should be able to choose how we want to merge the orders.

    Currently, Store Feeder says "The orders must also be from the
    Same channel
    Use the same shipping method
    Have the same order status

    Maybe there can be a toggle that we can switch on/off. For example; We want the system to merge orders from different sales channels. Or from different shipping methods.
    It is not possible at the moment.

    12 votes

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    2 comments  ·  Orders  ·  Admin →
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  8. Adding "Ship By Date" to all channels

    We are currently having an issue where our warehouse staff are solely concentrating on ship by dates rather than doing orders in order of oldest to newest.

    We have had around 2000 Amazon and Amazon prime orders per day and these are very important, so these are completed first. Our warehouse aren’t shipping any phone orders, Shopify orders, eBay orders. They are only filtering by ‘Ship by Date’ and concentrating on that.

    It would be better if we could add a ship by date to each order.

    For example:
    Amazon: No need as already provided
    Shopify Priority: Same as order…

    4 votes

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    2 comments  ·  Warehouse  ·  Admin →
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  9. Ability to speed up orders coming through from channel

    The ability to pull orders through quicker during operating hours as some orders take over 30 mins to reach store feeder this means we have to reduce our courier cut off times to allow the warehouse to pick and pack before collection

    It would be good be able to manually pull orders from channel or speed up the sync process for woocommerce

    19 votes

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    3 comments  ·  Orders  ·  Admin →
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    Hi Aaron,


    we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15.  We plan to further decrease as much as possible.


    Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled.  Orders are not released to the API until this perios has passed.  This unforunately cannot be worked around and is out of our control.


    We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.


    Please keep an eye on updates for further details.


    Thanks,


    SF


  10. Increased Pricing Profile Tokens

    We think that pricing profiles could benefit from shorter-term metrics such as 'sold in last day'.

    The current measures are ok, but most companies would benefit from pricing based on a daily measure.

    Thanks

    6 votes

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    0 comments  ·  Listings  ·  Admin →
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  11. Importing Shopify Fraud Analysis - Allow Rules To Set Against These

    Shopify's API provides a fraud end point for Storefeeder to pull through, this would be great if Storefeeder could add this as a feature so that we could see any fraud warnings on Storefeeder before sending orders. Ideally set up rules to prevent these being processed automatically and require a manual intervention. Mostly important for higher ticket items/sellers but we've just lost £420 to a chargeback which would have only been spotted had we checked each and every order Shopify pulls through.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Scan location - make skus in order

    When you scan a location on the app, it brings up all the skus in that location. However, it doesn't bring the products up in sku order.

    We have some small items that are stored in sku order inside a box that's allocated to a single location. When working at location level, it's hard to find the item you want to work on on the scanner, as it's not in any particular order.

    5 votes

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  13. Add Amazon Default Values For Listing Creation

    It would be great if Amazon also had a Default Values section just like eBay so that when uploading a certain product you can have most of the generic default values automatically populated to save time and reduce errors.

    8 votes

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    1 comment  ·  Listings  ·  Admin →
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    Thanks for your suggestion.


    We are currently updating to Amazons new listing APIs which should allow us to do this.  Using the current submission method its not easily done.


    This work is going to take us some time so wont be started until we are uing the new API.


    Thanks,


    SF

  14. Add "SKU" into Rule Builders

    I think it would be really beneficial to be able to add a SKU into a shipping rule.
    At the moment, we have to use "Hazardous Product" tick box to get some rules specific to certain products.
    They are not Hazardous, but it's the only way so far.

    If we can select a SKU and create a specific shipping rule for that 1 product or more, that would be cool.

    20 votes

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    2 comments  ·  Shipping  ·  Admin →
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    Hi Linda,


    we are looking at both adding extra options into shipping rules where we can and also potentially replacing them with much more flexible order processing rules and will be able to do much more than simply set a shipping method.


    In the mean time is Ian suggested you should be able to do this by tweaking your packaging sizes. 


    Thanks,


    SF

  15. Shopify POS be distinguishable / have "POS" as the shipping method

    Shopify POS be distinguishable / have "POS" as the shipping method.

    At the moment, when a Shopify POS order pulls into StoreFeeder it has "Default Shipping" as the shipping order. It would be good if it said "POS"
    Stewart has said "I have spoken to the team about this and the only way to distinguish these orders in StoreFeeder is to check the addresses of the orders as they are imported. POS order will be missing address information"

    (Inflatex/RIBstore's ticket 63556)

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  16. Streamlined Kit/Bundle Product Creation in StoreFeeder

    Objective

    To enhance the efficiency and user experience in StoreFeeder by allowing the creation of kit/bundle products directly from the product view.

    Current Process

    Currently, creating a kit/bundle product involves:

    Selecting "New Product."

    Manually adding each component, addition, and swap to the new product.

    This process is time-consuming and requires considerable manual input.

    Proposed Enhancement

    Introduce a feature in the product view that allows users to create a new kit/bundle product by selecting existing products and using a "New Product" option.

    This will:

    Enable selection of multiple products directly from the product view.

    Automatically assign the selected products as components…

    2 votes

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    0 comments  ·  Products  ·  Admin →
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  17. Tags and Attention Messages in Shipping Rules

    To improve the efficiency and clarity of our packing process, we propose an enhancement to the shipping rules within StoreFeeder. This feature would allow for the automatic assignment of custom tags and the insertion of "Attention Required Messages" to orders, particularly benefiting our unbranded boxing service.

    Our service includes an option for customers to choose unbranded boxing as their shipping method. This choice is crucial for ensuring the correct packaging process is followed. However, once orders are imported into StoreFeeder, the visibility of this option is lost, leading to confusion among packers.

    Proposed Solution:

    1) Custom Tag Assignment: Enable shipping…

    4 votes

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    0 comments  ·  Shipping  ·  Admin →
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  18. Import Product Metafield data from Shopify

    Many of our products are utilising product metafields in Shopify (e.g. electrical equipment with lots of detailed specification)

    We need this data to be imported from Shopify to Storefeeder and also have the ability to export to other Shopify shops

    We would like Storefeeder to be one centralised product database (a single version of the truth) for our products, but it's not capable of this currently

    5 votes

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  19. Add "Storefeeder Product URL" to product export

    So we can create a clickable link to the Storefeeder product page in spreadsheets. Alternatively, export ProductGUID so we can construct the URL ourselves.

    2 votes

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  20. Notification when a backorder is received into the system

    It would be useful when a backorder is pulled into the system that a notification is sent via email as these can sometimes be missed and we've had a few cases where a product has oversold on a channel due to delayed stock updates but no one has realised

    8 votes

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    0 comments  ·  Orders  ·  Admin →
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    Hi,


    thanks for your suggestion.  We are looking at a better solution for these sorts of issues.  Rather than notifications that often get ignored\missed we are looking at specific dashboards for user roles that are more suited to the information they are looking for.


    You can also use saved filters on the orders grid to easily look for back orders in the system.


    Thanks,


    SF

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