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127 results found

  1. Partial Refund Shipping

    We would like there to be an option in the 'returns' section on Storefeeder where we can partially refund shipping on the order so it matches our database exactly. At the moment there is just an option to refund the shipping in full or not at all, it would be helpful if we could partially refund this.

    2 votes

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    0 comments  ·  Shipping  ·  Admin →
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  2. Automatically Split Orders

    We use Amazon shipping and Royal Mail as a courier on Amazon.
    We have been selling 20KG bags of compost. If a customer orders more than one, then we cannot put them all into one parcel as they are way too heavy.

    As Amazon only allows one tracking number, we have to split the orders manually to ensure there is one parcel per order.

    I am currently having to split about 20 orders manually per day, some have 5 plus units on them.

    It's taking up management time to continuously do this throughout the day and each evening before the…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  3. Adding "Ship By Date" to all channels

    We are currently having an issue where our warehouse staff are solely concentrating on ship by dates rather than doing orders in order of oldest to newest.

    We have had around 2000 Amazon and Amazon prime orders per day and these are very important, so these are completed first. Our warehouse aren’t shipping any phone orders, Shopify orders, eBay orders. They are only filtering by ‘Ship by Date’ and concentrating on that.

    It would be better if we could add a ship by date to each order.

    For example:
    Amazon: No need as already provided
    Shopify Priority: Same as order…

    1 vote

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    1 comment  ·  Warehouse  ·  Admin →
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  4. helpful widgets on dashboard

    a few helpful widgets on the front page, showing, no parcel size attached to products and duplicate barcodes etc would be helpful.

    Thanks, Sam

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  5. Multi-Stock Location make simple

    Make the MSL a lot easier to change the location similar to the Single Stock locations, it currently takes us 10x longer than using SSL.

    We simply needed it for the use of the Trolley function.

    Thanks, Sam

    1 vote

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    0 comments  ·  Products  ·  Admin →
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  6. Ability to combine Filters when creating pickwaves

    This would be super useful, as we 3 filters that do one job, but are not able to make them work as 1.

    Thanks, Sam

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  7. Increased Pricing Profile Tokens

    We think that pricing profiles could benefit from shorter-term metrics such as 'sold in last day'.

    The current measures are ok, but most companies would benefit from pricing based on a daily measure.

    Thanks

    1 vote

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    0 comments  ·  Listings  ·  Admin →
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  8. Allow Min and Max levels for each warehouse for the same product to then appear in requisitions

    This would allow us to control stock held in multiple warehouses that have different selling patterns

    1 vote

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    0 comments  ·  Purchase Orders  ·  Admin →
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  9. Pricing Profile for RRPs

    same to profile pricing for listing prices, the same for RRPs would be great when RRP prices change, there is no need to update all channels individually and manually.

    Thanks, Sam

    1 vote

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    0 comments  ·  Listings  ·  Admin →
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  10. PalletForce Integration

    Would a PalletForce integration be considered for storefeeder, or through patchworks? This is the only courier we have manual integrations with and would also update orders when dispatched with pallet tracking numbers.

    1 vote

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    0 comments  ·  Shipping  ·  Admin →
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  11. Email returns template

    An email returns template for return labels being sent via email would be great.

    Thanks, Sam

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Intergation with Shift (ex Tuffnells/ Yodel)

    As you might be aware Shift bought Tuffnells and recently Yodel
    and become one of the major players as the new courier company for UK.

    Currently the only option to upload the new orders for Shift is through CSV file, which is time consuming.

    If there is a way for Shift to become one of the dedicated couriers on SF platform, that would make life easier.

    I'm sure there are many SF customers waiting for this feature...

    1 vote

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    0 comments  ·  Couriers  ·  Admin →
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  13. Barcode scan pre-despatch

    Utilise the barcode scanning despatch to pre-despatch.

    We deal with many pre-orders, with waves packed in advance of the release date. We'd love the option to use the barcode scanning despatch to pre-despatch an order. This would enhance our accuracy and therefore service. We've found that it's the one gap in an otherwise highly accurate system.

    This could perhaps be done as an account-locked toggle - default to 'despatch', but with an option to 'pre-despatch', perhaps as an additional checkpoint at wave creation.

    1 vote

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    0 comments  ·  Shipping  ·  Admin →
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  14. charlotte@giftsfromhandpicked.co.uk

    On the 'orders' page is it possible on the toolkit to have 'supplier' on here

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  15. Button to check for order from same person but different shipping selected.

    Sometimes we get multiple orders from people and hey select different shipping methods.( these do not automatically merge) I would like a button the highlight these so we can merge the order as this is not done automatically. we have to check for these order everyday.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. Add Payment Method to Shipping Rule Option

    It would be very helpful to be able to create a shipping rule based on payment type.

    Our main use of this rule would be to assign a manual shipping method for orders that are being paid for by cash/bank transfer (i.e payment not received at time of order placement)

    This would ensure the unpaid order can still be considered for stock in Storefeeder but not automatically shipped along with other orders before the cash/transfer has actually been received.

    Many thanks!

    1 vote

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    0 comments  ·  Shipping  ·  Admin →
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  17. Default Maximum Inventory Level for Each Channel

    There should be an option to assign a Maximum Inventory Level for each sales channel.
    Because, when we map new listings into a product in Store Feeder, the system pushes all stock to eBay channel. Then we exceed the selling limit.

    Please allow us to set maximum quantity level for each sales channels. We want to set different max stock levels that will be pushed to the sales channels.

    Thank you.

    1 vote

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    0 comments  ·  Products  ·  Admin →
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  18. Exchange - retain channel order ID

    Retain the channel order ID when processing an exchange.

    We generally need the channel order ID to identify an order in our customer service.

    As it stands, my options are to either exchange the order and lose the channel order ID, or to return and clone the initial order. This can be inefficient for orders on many units/SKUs.

    Offering an option when clicking 'exchange' in an order to retain or delete the channel order ID could be suitable.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  19. "Remaining inventory" field on order exports

    It would be useful to see a "remaining inventory" or "remaining stock" field on order exports, to show how much stock of a product remained after the exported order was originally placed.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  20. Stop Quarantined Locations Showing on Pickwave Creation Page Filters

    Orders with an item that is in a quarantined location will still show up on the filters when we filter for specific zones.

    Scenario: Our warehouse is broken down into 3 different areas, with a different team working on each area. We create pickwaves throughout the day for each area to keep them moving. In the filters we select 3 zones (which are in effect 1 area in the warehouse), with the hope of seeing how many orders will potentially be in a new pickwave for those zones. Of the orders that show up are orders for products that exist…

    1 vote

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    1 comment  ·  Warehouse  ·  Admin →
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