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127 results found

  1. Add note to pickwave when order is removed from a pickwave

    Currently if an order is removed from a pickwave a message pops up on the scanner at the end of the pickers wave to say that an item has been removed, however it doesn't go anywhere else.

    It would be useful if this note was also added to the pickwave notes on the pickwave screen

    The reason for this is that the picker may have finished the pickwave before the item is removed, therefore they never see the note. If it's added to the notes on the pickwave as well then at least the packer knows why they have something…

    2 votes

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    under review  ·  0 comments  ·  Warehouse  ·  Admin →
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  2. Ability to See Orders Per Supplier for Each Channel

    We would like the ability to be able to look at how many orders we have for a certain supplier in each sales channel. This way we can see what sells well on each of our channels.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  3. Ability to speed up orders coming through from channel

    The ability to pull orders through quicker during operating hours as some orders take over 30 mins to reach store feeder this means we have to reduce our courier cut off times to allow the warehouse to pick and pack before collection

    It would be good be able to manually pull orders from channel or speed up the sync process for woocommerce

    16 votes

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    3 comments  ·  Orders  ·  Admin →
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    Hi Aaron,


    we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15.  We plan to further decrease as much as possible.


    Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled.  Orders are not released to the API until this perios has passed.  This unforunately cannot be worked around and is out of our control.


    We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.


    Please keep an eye on updates for further details.


    Thanks,


    SF


  4. Seeing Back Order / Oversold quantities filter/column on Deliveries Page

    We often use the oversell feature but find we can get caught short when suppliers unexpectedly run out, leading to a number of pending orders where we have to monitor manually if the product is coming back in. Could an additional column be added to the Deliveries page where we can see the number of orders/quantity of product on Back Order for that particular SKU? That way when you are writing a line off you could see that there are orders that need addressing for that SKU as the stock will not be coming back in soon.

    1 vote

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    1 comment  ·  Orders  ·  Admin →
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  5. Auto increase purchase order number

    Currently the purchase order needs to be manually input. This can lead to errors.

    There could be a facility in settings to enter a purchase order format and starting number initially when setting up SF (useful if you've just moved systems )

    Then auto increase the number when creating a new PO.

    1 vote

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    0 comments  ·  Purchase Orders  ·  Admin →
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  6. When Average Cost updates on 0 Inventory Lines, take Tax Status into account

    The average cost fields update automatically when an item has 0 inventory, and the priority supplier cost is updated. This sets both the Avg cost (ex VAT) and Avg cost (incl VAT) to match that supplier cost.

    Since the supplier cost we enter is exclusive of VAT, we'd want the system to look at the Tax Status field for that product, decide whether to add on a % for VAT and then use that as the Avg cost (incl VAT).

    1 vote

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    0 comments  ·  Products  ·  Admin →
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  7. Include the PSA field within the ordered products section of a purchase order

    The PSA field is extremely important to our business when making purchasing decisions, however when a product is added to a purchase order it is no longer visible in the ordered product section. Adding this here would make our processes a lot more efficient.

    0 votes

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    0 comments  ·  Products  ·  Admin →
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  8. Consistency in Gross vs Net application

    Orders within storefeeder display the goods subtotal net of VAT and have a separate line for the Vat called “Lines total tax”
    However the line for “shipping costs” are Gross (inclusive of VAT)
    There is a separate line for the shipping tax.
    Could the “Shipping costs” be made to show the net figure? like the goods currently are

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  9. Apply discount to entire purchase order

    We would love to be able to apply a % discount to an entire Purchase Order as it's being put together, to automatically adjust the prices by e.g. 5% instead of manually changing, or exporting/importing the PO.

    9 votes

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  10. Option to export order information in .csv or .txt formats

    We would like the option to export order information from StoreFeeder in either .csv or .txt formats, rather than the default Excel (.xlsx) format.

    The Excel version can apply unnecessary formatting to certain fields, which can cause issues when processing through our back office systems.

    An example would be Scottish flat addresses where customers enter the numbers as "19/4", and then Excel defaults this into a date format.

    .csv or .txt file formats would not add any unnecessary formatting and preserve the original order data.

    1 vote

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    0 comments  ·  Import/Export  ·  Admin →
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  11. Improved Packaging Sizes

    I would like more granular control over the packaging sizes. We use a whole range of packaging from polythene mailing bags, bubble bags to double-wall cardboard boxes. That said, not all these packaging materials are suitable for all items.

    An idea to achieve this could be packaging groups. These groups are their own list of packaging sizes which can be assigned to a product to restrict the packaging size progression to a set of packaging materials.

    This way when multiples of an item are ordered we can choose the exact packaging sizes it must follow. For example, we can restrict…

    7 votes

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    0 comments  ·  Shipping  ·  Admin →
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  12. Add "SKU" into Rule Builders

    I think it would be really beneficial to be able to add a SKU into a shipping rule.
    At the moment, we have to use "Hazardous Product" tick box to get some rules specific to certain products.
    They are not Hazardous, but it's the only way so far.

    If we can select a SKU and create a specific shipping rule for that 1 product or more, that would be cool.

    18 votes

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    2 comments  ·  Shipping  ·  Admin →
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    Hi Linda,


    we are looking at both adding extra options into shipping rules where we can and also potentially replacing them with much more flexible order processing rules and will be able to do much more than simply set a shipping method.


    In the mean time is Ian suggested you should be able to do this by tweaking your packaging sizes. 


    Thanks,


    SF

  13. BigCommerce bulk pricing

    BigCommerce bulk pricing - buy 2 for 5% off etc, this is a feature with in BC currently per product

    Thanks, Sam

    1 vote

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    0 comments  ·  Listings  ·  Admin →
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  14. pre order drop down

    On the order status for orders. It would be good to have an option for pre orders so they don't get confused for OOS orders that would need to be cancelled.

    7 votes

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    1 comment  ·  Orders  ·  Admin →
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    Hi,


    thanks for your suggestion.  Rather than new statuses we are looking at adding the ability to use "tags" on orders on the V3 page to categorise them.  This allows more flexibility than just a fixed set of statuses.


    This will allow you to do what you need and be able to filter for that "tag".


    Thanks,


    SF

  15. FBA shipment pick sheet to show the total stock cost

    An option to have the total stock cost printed on the fba inbound shipment pick sheet would be great.

    1 vote

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    0 comments  ·  Warehouse  ·  Admin →
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  16. Manifest Functionality

    It would be very beneficial for the manifest section to have the ability to see the average weight of selected Royal Mail products. I.E you could select all large letters and see a 'total' average weight for the pickwaves selected. At present there is no total average weight displayed just the individual order weight. This feature works very well in the Linnworks software

    1 vote

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    0 comments  ·  Couriers  ·  Admin →
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  17. Display 'Ship By' dates for all platforms on the Warehouse Picking page

    Amazon orders currently display the necessary 'Ship By' date for the particular order which is presumably pulled from Amazon directly.

    Etsy and eBay also have a 'ship by date' for each order displayed directly on the platform, so it would be really great if this could be pulled across too.

    Shopify is another platform we sell on but it would be helpful if we could add our own cut off points in order to easily see which orders must be dispatched today, as this will reduce time spent checking and reduce errors of any missed orders not shipped by members…

    8 votes

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    0 comments  ·  Warehouse  ·  Admin →
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    Hi,


    Thanks for you suggestion.  We are planning to implement this on channels where we are given the information.  


    There is no timescale as yet as we need to investigate if we are already recieving the info or if we need to make additional calls.


    Thanks 


    SF

  18. same customer - different our stores

    When the same customer buys products from 2 different stores, we have to combine them and manually set labels. same customer - same address - different store. this will save us the cost of 2 stickers.

    In addition, when the same customer in the system makes purchases at different times in a single store, the system may miss them. This is a very important issue.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  19. Ability to Exclude Order Channels from 30/60/90 day Sales Figures

    Hello, we use certain order channels to hold, move or donate stock. However, these figures are all contributing to our 30/60/90 day global sales figures. Our buying team then buy more of these items as it looks to them as if they are high sellers when in reality we are simply giving this stock away. Please could we exclude certain channels from these figures as effectively they are not sales.

    16 votes

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    1 comment  ·  Reports  ·  Admin →
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  20. Being able to split kit components into multiple orders

    I sell a lot of kits which are made up of multiple components. For example a boat cleaning kit, with 10 items weighing 7kg. Or 4 items weighing 2.5kg.

    To send this via Royal Mail internationally I need to split some components into a new order. The system doesn't currently allow this though because it's a kit.

    This means I have to manually delete each item of the order, and then manually add each item back onto the order and allocate the correct price to it. It's really slow and faffy not being able to use the "split into new…

    6 votes

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    0 comments  ·  Shipping  ·  Admin →
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