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189 results found

  1. Option to print an additional unpaid returns label when dispatching orders using scan & despatch

    For a lot of order returns, our customers must arrange & pay for return postage. To make the process a little easier for them, and to make sure they use the correct address, we'd like to be able to print off a third label for all orders at the point of dispatch, which has our return address on it, and also the customer order number (so we can identify the customer who has made the return if there is no note in with their return.). They can then attach this label to their package when returning it.

    4 votes

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    0 comments  ·  Shipping  ·  Admin →
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    HI Sali,


    we do have a feature of creation tracked returns labels in bulk.  If you would like to contact the support team, they will be able to give you guidance on how to get this activated for you.


    If we don't hear back from you on here by next motth I'll close this request off.


    Thanks,


    SF

  2. pre order drop down

    On the order status for orders. It would be good to have an option for pre orders so they don't get confused for OOS orders that would need to be cancelled.

    8 votes

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    1 comment  ·  Orders  ·  Admin →
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    Hi,


    thanks for your suggestion.  Rather than new statuses we are looking at adding the ability to use "tags" on orders on the V3 page to categorise them.  This allows more flexibility than just a fixed set of statuses.


    This will allow you to do what you need and be able to filter for that "tag".


    Thanks,


    SF

  3. Improved Packaging Sizes

    I would like more granular control over the packaging sizes. We use a whole range of packaging from polythene mailing bags, bubble bags to double-wall cardboard boxes. That said, not all these packaging materials are suitable for all items.

    An idea to achieve this could be packaging groups. These groups are their own list of packaging sizes which can be assigned to a product to restrict the packaging size progression to a set of packaging materials.

    This way when multiples of an item are ordered we can choose the exact packaging sizes it must follow. For example, we can restrict…

    8 votes

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    0 comments  ·  Shipping  ·  Admin →
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  4. Auto merge Large Letter and Parcel shipping options.

    I have a lot of customers that make separate orders, some are parcel size, some large letter. Currently I need to arrange open orders alphabetically and manually scroll through merging orders from different shipping services. On a monday that could be hundreds of orders which takes forever. It would be useful to have a rule that merges these automatically or at least flag them up so they can be found quickly.

    1 vote

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    0 comments  ·  Shipping  ·  Admin →
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  5. Integrate with The Range marketplace

    New integration for The Range marketplace

    15 votes

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  6. Automatically Split Orders

    We use Amazon shipping and Royal Mail as a courier on Amazon.
    We have been selling 20KG bags of compost. If a customer orders more than one, then we cannot put them all into one parcel as they are way too heavy.

    As Amazon only allows one tracking number, we have to split the orders manually to ensure there is one parcel per order.

    I am currently having to split about 20 orders manually per day, some have 5 plus units on them.

    It's taking up management time to continuously do this throughout the day and each evening before the…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  7. Listing still active on ebay

    The ability to see if a listing becomes dead after a period of no stock on ebay.

    For example
    Item has stock all sell, then it takes awhile to restock, ebay kill the listing, without us knowing.

    17 votes

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    1 comment  ·  Listings  ·  Admin →
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  8. Multi-Stock Location make simple

    Make the MSL a lot easier to change the location similar to the Single Stock locations, it currently takes us 10x longer than using SSL.

    We simply needed it for the use of the Trolley function.

    Thanks, Sam

    1 vote

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    0 comments  ·  Products  ·  Admin →
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  9. Ability to combine Filters when creating pickwaves

    This would be super useful, as we 3 filters that do one job, but are not able to make them work as 1.

    Thanks, Sam

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  10. Add 'Ship by Date' to the Orders Page

    Please can we add the 'Ship By Date' as a filterable column on the manage orders page to allow this priority to be shown without having to go into the orders and also see assigned orders. Thanks.

    5 votes

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    0 comments  ·  Orders  ·  Admin →
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  11. Pick multiple waves at once

    The idea is for one picker to pick multiple waves on one trip around the warehouse. It would apply the same principle as trolley / consolidated picking to a larger volume of orders - instead of splitting one wave into smaller groups (or individual orders) ready for picking, you split a large volume of orders into smaller, standard waves ready for packing.

    For example:

    I have 150 orders to pick.
    I split them into three waves of 50.
    All three waves are assigned to one picker on one 'trolley' (terminology TBC), and are 'merged' for picking.
    I place three totes…

    3 votes

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    0 comments  ·  Warehouse  ·  Admin →
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  12. Kit/Bundle Pricing

    It is very difficult to fully use the kit/bundle pricing module when the margin has to be fixed within the bundle itself. You should be able to have the option to use the component item margins.

    Example.

    Item 1 - £1 plus 100% margin (normally 100%) = £2
    Item 2 - £1 plus 100% margin (normally 200%) = £2
    Total £4 (lost margin is £1)

    Item 1 - £1 plus 100% margin (normally 100%) = £2
    Item 2 - £1 plus 200% margin (normally 200%) = £3
    Total £5 (full margin is achieved)

    Discounts for bundling can still then be…

    2 votes

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    0 comments  ·  Products  ·  Admin →
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  13. Allow different emails to be used in email settings

    Currently we are restricted to using a single 'from' email when setting up email templates in SF. The same email is also used for sending purchase orders.

    It would be useful if we could choose which 'from' email is used for sending purchase orders so that when our suppliers reply to us it doesn't go to the wrong inbox.

    Currently we use a customer support email for our order emails / templates and replies to these emails go to our customer support team. I don't want replies from my suppliers regarding purchase orders being sent to the same team.

    It…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Shipping rules to include dimensions

    It would be great to overhaul the shipping rule system. Firstly the rule engine to be more powerful to allow extra filters such as volume and product dimensions.

    Also to allows to be switched on and off based on time. An example being a rule to allow priority orders to be assigned to a specific shipping method upto a certain time and then switch to another after the time to allow for courier collection times.

    14 votes

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    0 comments  ·  Shipping  ·  Admin →
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  15. Allow Min and Max levels for each warehouse for the same product to then appear in requisitions

    This would allow us to control stock held in multiple warehouses that have different selling patterns

    1 vote

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    0 comments  ·  Purchase Orders  ·  Admin →
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  16. Pricing Profile for RRPs

    same to profile pricing for listing prices, the same for RRPs would be great when RRP prices change, there is no need to update all channels individually and manually.

    Thanks, Sam

    1 vote

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    0 comments  ·  Listings  ·  Admin →
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  17. PalletForce Integration

    Would a PalletForce integration be considered for storefeeder, or through patchworks? This is the only courier we have manual integrations with and would also update orders when dispatched with pallet tracking numbers.

    1 vote

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    0 comments  ·  Shipping  ·  Admin →
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  18. Get returns information from Amazon FBA

    We would like to view the Returns received on the Amazon FBA channel.
    As a next step, we would like to create a feed to our ERP similar to orders feed, so we could automatically create Credit notes for the returns.

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  19. Email returns template

    An email returns template for return labels being sent via email would be great.

    Thanks, Sam

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. remove inactive listing variant attributes

    if there was a way to remove unused values from this in bulk instead of manually deleting each one

    3 votes

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    0 comments  ·  Listings  ·  Admin →
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