Nathan
My feedback
20 results found
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2 votes
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7 votes
Hi,
thanks for your suggestion. We are looking at a better solution for these sorts of issues. Rather than notifications that often get ignored\missed we are looking at specific dashboards for user roles that are more suited to the information they are looking for.
You can also use saved filters on the orders grid to easily look for back orders in the system.
Thanks,
SF
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3 votes
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4 votes
HI Sali,
we do have a feature of creation tracked returns labels in bulk. If you would like to contact the support team, they will be able to give you guidance on how to get this activated for you.
If we don't hear back from you on here by next motth I'll close this request off.
Thanks,
SF
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3 votes
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16 votes
We are looking at the possibility of doing this.
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12 votes
Hi,
thanks for you suggestion. This is something that is in our plans to be able to leverage AI to make our customers day to day easier.
Please keep an eye on our updates for more details on when this is picked up.
Thanks,
SF
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18 votes
Hi Linda,
we are looking at both adding extra options into shipping rules where we can and also potentially replacing them with much more flexible order processing rules and will be able to do much more than simply set a shipping method.
In the mean time is Ian suggested you should be able to do this by tweaking your packaging sizes.
Thanks,
SF
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16 votes
Hi Aaron,
we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15. We plan to further decrease as much as possible.
Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled. Orders are not released to the API until this perios has passed. This unforunately cannot be worked around and is out of our control.
We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.
Please keep an eye on updates for further details.
Thanks,
SF
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7 votes
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28 votes
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2 votes
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18 votes
Thank you for the suggestion.
As this seems to be a popular request we will take this on for review and consideration for V3.
Thanks
SF
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18 votes
We have started work on a report to give you this information.
Please keep an eye on our updates for further details.
Thanks,
SF
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11 votes
This is due to be released to all customers imminently.
Thanks,
SF
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15 votes
Hi Steven,
thanks for your suggestion. I'll get this one discussed.
SF
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9 votes
An error occurred while saving the comment -
18 votes
We have started work on a report to give you this information.
Please keep an eye on our updates for further details.
Thanks,
SF
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16 votes
This has now been discussed and the development story is now in the queue to be picked up.
An error occurred while saving the comment Bumping this
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5 votes
Hi Sam,
we are currently adding support for the BC V3 API. Please make sure you are looking out for our regular updates.
Thanks,
SF
This has been under review for quite a while. Has there been any decision made on this yet?