Allow different emails to be used in email settings
Currently we are restricted to using a single 'from' email when setting up email templates in SF. The same email is also used for sending purchase orders.
It would be useful if we could choose which 'from' email is used for sending purchase orders so that when our suppliers reply to us it doesn't go to the wrong inbox.
Currently we use a customer support email for our order emails / templates and replies to these emails go to our customer support team. I don't want replies from my suppliers regarding purchase orders being sent to the same team.
It may also be useful to allow us to select different emails per channel.
2
votes
Nathan
shared this idea