Returns - Order Notes Update Image / Video upload
Track returns better
Return form generated by customers order giving barcode on address label the customer has to put on return item, barcode scanned via warehouse app on the package when it is received so when the customer returns it the return is automatically set to return received and the customer notified.
Allow the returns department to take photos / videos of product return so everything is centralised for customer service to contact customers. Basically updating the current order notes section to have images / video that we can then send onto customers.
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