StoreFeeder
41 results found
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Allocating stock from specific warehouse or warehouse zoneUsing the RestAPI create-orders, it would be really useful to be able to specify a warehouse or warehouse+zone on the CreateOrderModel object to force the stock allocation process to focus on bins in a specific warehouse or zone. At the moment allocation seems to be fairly free to pick from any pick bin that the product sits in. I am aware of the allocate-orders endpoint that can do this after the order has been created but it feels cleaner to be able to specify this during order creation. We have a situation where we service two customers and their bins… 1 vote
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Payment on accountThe ability to mark an order to be dispatched unpaid for trade customers and have visibility after dispatch that it is unpaid and be able to record payment against it post dispatch. 1 vote
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Amazon USA Phone Number Default ValueIs it possible to have some kind of default template for marketplace orders such as Amazon USA. Every order we get from the Amazon USA platform has a long phone number with ext xxxx on the end of it. This is becoming a problem when despatching orders since the couriers such as DHL,DPD and others throw up an error saying that the phone number is invalid. We have to then delete the ext xxxx of the end in order to get the order to despatch. If we could have something in the integration which allows us to use a default… 1 vote
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Tagging orders into a users workflowIf there is a on going customer service query with an order - it would be great if we could tag this order with a label and then have a workflow of all the orders with current tags so that the customer service team can see on going orders to keep an eye on. 1 vote
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info@giftsfromhandpicked.co.ukSplit special instructions box for when a courier note is left. 
 For example 'leave with neighbor' or 'put behind bins' to be separate from a gift message or gift wrap note.1 vote
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pre order drop downOn the order status for orders. It would be good to have an option for pre orders so they don't get confused for OOS orders that would need to be cancelled. 9 votesHi, thanks for your suggestion. Rather than new statuses we are looking at adding the ability to use "tags" on orders on the V3 page to categorise them. This allows more flexibility than just a fixed set of statuses. This will allow you to do what you need and be able to filter for that "tag". Thanks, SF 
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Automatically Split OrdersWe use Amazon shipping and Royal Mail as a courier on Amazon. 
 We have been selling 20KG bags of compost. If a customer orders more than one, then we cannot put them all into one parcel as they are way too heavy.As Amazon only allows one tracking number, we have to split the orders manually to ensure there is one parcel per order. I am currently having to split about 20 orders manually per day, some have 5 plus units on them. It's taking up management time to continuously do this throughout the day and each evening before the… 1 vote
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Ability to combine Filters when creating pickwavesThis would be super useful, as we 3 filters that do one job, but are not able to make them work as 1. Thanks, Sam 1 vote
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Add 'Ship by Date' to the Orders PagePlease can we add the 'Ship By Date' as a filterable column on the manage orders page to allow this priority to be shown without having to go into the orders and also see assigned orders. Thanks. 5 votes
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Exchange - retain channel order IDRetain the channel order ID when processing an exchange. We generally need the channel order ID to identify an order in our customer service. As it stands, my options are to either exchange the order and lose the channel order ID, or to return and clone the initial order. This can be inefficient for orders on many units/SKUs. Offering an option when clicking 'exchange' in an order to retain or delete the channel order ID could be suitable. 3 votes
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Get returns information from Amazon FBAWe would like to view the Returns received on the Amazon FBA channel. 
 As a next step, we would like to create a feed to our ERP similar to orders feed, so we could automatically create Credit notes for the returns.2 votes
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Button to check for order from same person but different shipping selected.Sometimes we get multiple orders from people and hey select different shipping methods.( these do not automatically merge) I would like a button the highlight these so we can merge the order as this is not done automatically. we have to check for these order everyday. 1 vote
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Import payment info from Shopify to Xero on new orders.Import payment info from Shopify to Xero on new orders. Orders are exported to Storefeeder and on despatch an invoice is sent to Xero Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store) On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button.… 4 votesHi, work to allow mapping of payment methods going into Xero is now underway. Please keep an eye on out updates for details of when this is live https://support.storefeeder.com/hc/en-gb/categories/360001823757-Changelog Thanks, SF 
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"Remaining inventory" field on order exportsIt would be useful to see a "remaining inventory" or "remaining stock" field on order exports, to show how much stock of a product remained after the exported order was originally placed. 1 vote
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Limit shipping methods that show when creating a MOTO orderWhen creating a MOTO order, the dropdown list for shipping methods shows ALL shipping methods available on our account. We generally only use around 5 of these, so it would be good if we could limit the ones that show in the list to just those ones. We don't want to remove all the methods that we don't currently use from our account in case we need them again another time. 9 votesThank you for your suggestion, we think this is a good idea and is currently being reviewed. We are looking at implementing this. Phase 1 is likely to be limiting domestic shipping methods to UK orders and vice versa. We will then look to follow up with being able to have favourite shipping methods at the top of the list so you can easily pick the ones you need to. 
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Seeing Back Order / Oversold quantities filter/column on Deliveries PageWe often use the oversell feature but find we can get caught short when suppliers unexpectedly run out, leading to a number of pending orders where we have to monitor manually if the product is coming back in. Could an additional column be added to the Deliveries page where we can see the number of orders/quantity of product on Back Order for that particular SKU? That way when you are writing a line off you could see that there are orders that need addressing for that SKU as the stock will not be coming back in soon. 1 vote
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Update order notes using the APIIt would be great to be able to use the API function to allow us to update notes on a specific order 2 votes
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Item Options - Don't remove from view after dispatchPersonalisation from Etsy and Shopify orders pull through to the 'Item Options' section on each product line on the Order Page. Whilst this is okay as we have added a section on our invoices to display this Item Options information, once the order is dispatched on StoreFeeder this box disappears and you cannot see the info. We then have to either 'reprint' the invoice to load it and see what details were written, or we have to search for this information directly on Etsy/Shopify. This is time consuming and seems unnecessary. It would be great if the personalisation was pulled… 2 votes
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Consistency in Gross vs Net applicationOrders within storefeeder display the goods subtotal net of VAT and have a separate line for the Vat called “Lines total tax” 
 However the line for “shipping costs” are Gross (inclusive of VAT)
 There is a separate line for the shipping tax.
 Could the “Shipping costs” be made to show the net figure? like the goods currently are1 vote
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Clearer notes from website orders on ShopifyCurrently customisation details from Shopify pull through into the 'item Options' on the order, and it displays (x1) at the end of every line. It does not look like this on Shopify. It would be great if this could be removed as it makes our orders messy. Additionally on Shopify you can amend the packing slip to only show relevant product information, it would be great if we could do the same on StoreFeeder (to remove unnecessary lines), or alternatively to have the ability to print our Shopify packing slip directly from StoreFeeder, or via a link on the Orders… 1 vote
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