The ability to highlight a 'Troublesome' customer
ie If we have a customer that repeatedly says they have not had their parcel or is abusive to us etc - We really need to know when they place an order. So being able to highlight those customers in some way so it showed up in the order list would be excellent.
This request has come up quite a few times, we’ve thought about this in the past but we’re not managed to come up with a good solution for this.
I’m going to forward this one though as we think this is a great idea.
The Storefeeder Team
This idea has been "under review" for 18 months by the looks of it... could I suggest adding something into the shipping rules, so that a customer is marked as "high risk" on the customer or orders page.
This flag could then be something which is used within shipping rules, so we know to ignore non signed for shipping rules for certain customers.
A further use of this could be to have two different flags to flag the customer with... one as "always send signed for" , the other as "don't send" with the effect of either using the shipping rules to ensure it goes signed for, or using the attention required and putting the order on hold to say don't send to this customer.
Just some food for thought.