Dave Henderson

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  1. 12 votes

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    1 comment  ·  StoreFeeder » Products  ·  Flag idea as inappropriate…  ·  Admin →

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    Dave Henderson supported this idea  · 
  2. 38 votes

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    3 comments  ·  StoreFeeder » Customers  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    This request has come up quite a few times, we’ve thought about this in the past but we’re not managed to come up with a good solution for this.
    I’m going to forward this one though as we think this is a great idea.

    Thanks,
    The Storefeeder Team

    Dave Henderson supported this idea  · 
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    Dave Henderson commented  · 

    Hi,
    There are numerous reasons that this feature would be useful. All it would take is a tick box in the customers account which would put the order on hold and require the user to "Verify order details before despatch" Ideally with a text note to remind the user of the specific reason for review, Once the order has been reviewed another popup could be ticked so that it could be released into the next print run.

    We too have had abusive customers and those that routinely deny receiving their parcels. On a more positive note there are also times that when smoothing over unfortunate buyer experiences we offer free shipping, free gift or maybe a free upgrade. There is no way of reminding us through storefeeder that this is due (and embarassing when we forget!).

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