Kelly
My feedback
18 results found
-
7 votesKelly
supported this idea
·
-
7 votes
Hi,
thanks for your suggestion. We are looking at a better solution for these sorts of issues. Rather than notifications that often get ignored\missed we are looking at specific dashboards for user roles that are more suited to the information they are looking for.
You can also use saved filters on the orders grid to easily look for back orders in the system.
Thanks,
SF
Kelly
supported this idea
·
-
6 votesKelly
supported this idea
·
-
16 votesKelly
supported this idea
·
-
16 votes
Hi Aaron,
we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15. We plan to further decrease as much as possible.
Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled. Orders are not released to the API until this perios has passed. This unforunately cannot be worked around and is out of our control.
We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.
Please keep an eye on updates for further details.
Thanks,
SF
Kelly
supported this idea
·
-
18 votes
Hi Linda,
we are looking at both adding extra options into shipping rules where we can and also potentially replacing them with much more flexible order processing rules and will be able to do much more than simply set a shipping method.
In the mean time is Ian suggested you should be able to do this by tweaking your packaging sizes.
Thanks,
SF
Kelly
supported this idea
·
-
8 votes
Hi,
Thanks for you suggestion. We are planning to implement this on channels where we are given the information.
There is no timescale as yet as we need to investigate if we are already recieving the info or if we need to make additional calls.
Thanks
SF
Kelly
shared this idea
·
-
12 votes
Hi,
thanks for you suggestion. This is something that is in our plans to be able to leverage AI to make our customers day to day easier.
Please keep an eye on our updates for more details on when this is picked up.
Thanks,
SF
Kelly
supported this idea
·
-
15 votesKelly
supported this idea
·
-
2 votesKelly
shared this idea
·
-
1 voteKelly
shared this idea
·
-
3 votesKelly
shared this idea
·
-
18 votes
This is now under consideration as it has reached 10 votes.
We will discuss and update.
Kelly
shared this idea
·
-
28 votesKelly
supported this idea
·
-
18 votes
We have started work on a report to give you this information.
Please keep an eye on our updates for further details.
Thanks,
SF
Kelly
supported this idea
·
-
18 votes
Thank you for the suggestion.
As this seems to be a popular request we will take this on for review and consideration for V3.
Thanks
SF
Kelly
supported this idea
·
An error occurred while saving the comment -
13 votes
Hi Aman,
this is something we plan to support in the future for eBay initially. But there is no timescale on this.
Thanks,
SF
Kelly
supported this idea
·
-
9 votes
Thank you for your suggestion, we think this is a good idea and is currently being reviewed.
We are looking at implementing this.
Phase 1 is likely to be limiting domestic shipping methods to UK orders and vice versa. We will then look to follow up with being able to have favourite shipping methods at the top of the list so you can easily pick the ones you need to.
Kelly
supported this idea
·
I agree with this too. Whilst I welcome the beta Customer pages that you are currently testing, I dislike the brighter blue and bold coloured scheme for this reason above, it can be difficult when using a computer screen all day. I prefer the muted blues on your current theme in comparison.
Maybe adding a dark mode or toggle settings for different colour accessibility options would be a good idea (like you can do on your mobile phones to mute colours, help colour blindness etc) :)