Phillip Darvill
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32 results found
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5 votesPhillip Darvill
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6 votesPhillip Darvill
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4 votesPhillip Darvill
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2 votesPhillip Darvill
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9 votesPhillip Darvill
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2 votesPhillip Darvill
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4 votes
Hi,
thanks for your suggestion. This is something we have already talked about implementing as an option of your warehouse and/or pickwave creation.
There are no timescales for this work as yet.
Thanks,
SF
Phillip Darvill
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7 votes
Hi,
thanks for your suggestion. We are looking at a better solution for these sorts of issues. Rather than notifications that often get ignored\missed we are looking at specific dashboards for user roles that are more suited to the information they are looking for.
You can also use saved filters on the orders grid to easily look for back orders in the system.
Thanks,
SF
Phillip Darvill
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4 votes
HI Andrew,
thats not something in our plans so we will leave this for another month to gain more votes before we make a decision on this.
Thanks,
SF
Phillip Darvill
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7 votesPhillip Darvill
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3 votes
Hi,
work to allow mapping of payment methods going into Xero is now underway.
Please keep an eye on out updates for details of when this is live
https://support.storefeeder.com/hc/en-gb/categories/360001823757-Changelog
Thanks,
SF
An error occurred while saving the comment Phillip Darvill
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15 votesPhillip Darvill
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12 votes
Hi,
thanks for you suggestion. This is something that is in our plans to be able to leverage AI to make our customers day to day easier.
Please keep an eye on our updates for more details on when this is picked up.
Thanks,
SF
Phillip Darvill
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16 votes
Hi Aaron,
we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15. We plan to further decrease as much as possible.
Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled. Orders are not released to the API until this perios has passed. This unforunately cannot be worked around and is out of our control.
We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.
Please keep an eye on updates for further details.
Thanks,
SF
An error occurred while saving the comment Phillip Darvill
commented
This is particularly important near the end of a day when you know an order has been received and your courier is about to arrive
Phillip Darvill
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17 votes
This is now under consideration as it has reached 10 votes.
We will discuss and update.
Phillip Darvill
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1 votePhillip Darvill
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3 votesPhillip Darvill
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7 votes
Hi,
thanks for your suggestion. Rather than new statuses we are looking at adding the ability to use "tags" on orders on the V3 page to categorise them. This allows more flexibility than just a fixed set of statuses.
This will allow you to do what you need and be able to filter for that "tag".
Thanks,
SF
Phillip Darvill
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3 votesPhillip Darvill
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1 vote
Hi Philip,
I'm pleased to tell you that the work to add these services is already underway so we are hoping it should be out in the not to distant future.
Thanks,
SF
An error occurred while saving the comment Phillip Darvill
commented
I see that age verification has been added for Special Delivery - are tracked 48 & 24 still going to be implemented?
Phillip Darvill
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The invoice retrieval and posting to Xero is working as it should.
An invoice needs to be matched to a payment. Currently payments are not imported into Xero.
The request is for Storefeeder to import an invoice AND the payment to Xero - They can then be reconciled.
If a Shopify store uses multiple payment method, currently it's a manual process to check the payment method and then assign the payment to the invoice.
Currently we have to pay around £300 a year for "Link my books" to do this
linkmybooks.com