StoreFeeder
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Picker reporting on how long after starting a pickwave it takes them to complete. i.e. how many seconds it takes to pick an item
It would be good to have more reporting on the picker report.
At the moment it tells us times from when the pickwave is assigned. As our pickers have other jobs as well, it would be good to be able to get an idea of what pickers are fastest once their pickwaves are started. i.e. being able to work out how long it takes them to do an individual pickwave and therefore the seconds per item it takes to pick a product and the average seconds/item
1 voteHi,
We have a report which shows this data here: https://my.storefeeder.com/ReportsV2/Orders/PickerProductivity.aspx
The report can be found under Reports → Orders → Picker ProductivityThe only way you’d be able to truly accurate numbers for this though would be to use the storefeeder mobile app as that logs when items are scanned as you’re picking. The app is only available to enterprise clients at the moment however.
Thank you,
The Storefeeder Team -
Royal Mail label - email/URL link
Ability to send an email containing the returns label, identical to the "Send Invoice" button.
+
Also, the ability to copy a link generated for the label, as eBay for example, does not allow PDF files.Thanks, Sam
1 voteHi Sam,
This was requested to us quite a few times outside of uservoice and we could see the benefit so this actually went live in our release on Wednesday!
Thanks,
The Storefeeder Team -
Allow printing of integrated invoices without despatching on channel
Currently the only way to print integrated invoices with Royal Mail labels is to despatch the pickwave which in turn issues a despatch notification to the channels.
The problem we face is that we use the invoices for picking, and finding an item is out of stock or damaged (when picking) means we have to cancel/refund the order on channel post-despatch which annoys customers. Cancelling the order before it is marked as despatched is far preferable.
We've tried using picking lists to alleviate the issue but our staff don't like them and prefer to pick via invoices.
I would suggest…
2 votesHi,
This should actually already be possible.
If you put the orders into a pickwave, and then go into the pickwave (you can do this by pressing the pickwave number).You’ll get a list of your orders in the pickwave appear and you
can select the orders here (you can select them all at once by ticking the top tick box) and then above the orders there’s a drop down list and from here you can press “print invoices”.This should print the invoices regardless of the despatch status and label!
Thanks,
The Storefeeder Team -
Enable Purchase Orders to be created via CSV
When creating multiple line Purchase Orders it would be faster and more accurate to create them via CSV. In the same fashion that customer orders can be created via CSV this would be very useful.
4 votesHi,
A while back we added support for creating PO using a CSV, the option should be under the products drop down.
If you need any help with this please contact the support team at supprt@storefeeder.com.Thank you,
The Storefeeder Team -
Enable drag and drop on chrome (sort order)
When using google chrome you can not drag and drop images.
2 votesHi,
We believe this function is working as intended – if it’s not please contact the storefeeder support team to further investigate.
Thanks,
The Storefeeder Team -
Amazon Shipping Groups/templates
Is it possible to add the "Shipping Group" name on the first page of the Amazon listing, so it applies to all child SKU's as well? Currently, it is on the child only and have to manually select each one and takes a very long time.
Thanks, Sam
1 voteHi Sam,
The shipping group name field should be under “additional information” for amazon listings.
Thank you,
The Storefeeder Team -
Upgrade PayPal Virtual Terminal
Upgrade PayPal Virtual Terminal as the new one does not require to ask for the card type.
Thanks, Sam
4 votesHi,
Our release just went live for this, this evening.
We’ve upgraded paypal to use the latest apis!Our knowledgebase still needs a minor update because there is a new field called “merchant account ID” which you can find in your “Profile and settings” and paypal.
The new integration opens a new tab to paypal so the transaction is completely handled on paypals side making it fully secure and PCI compliant. You need to make sure you allow the popup through and popup blocks (some browsers have in built blockers which will prompt you to allow the tab to open).
If you need any assistance at all with the new updated integration please get contact with the support team on support@storefeeder.com!
Thank you,
The Storefeeder Team -
create an update all function when creating customer orders
When creating customer orders have an "Update All" function that can be used once all prices and Qty's are updated. The current update line by line option is very time consuming because of load times. This is most useful for orders of 5 lines or more.
1 voteHi,
We released this to the website a few months ago now because we agreed it could be very time consuming.
You can now click the tick box next to each order line and then in the drop down list just above order items there is an option to “Update Multiple” which will do what you’ve requested here.Thank you,
The Storefeeder Team -
When creating an order add a filter to the Qty column
When creating a customer order it would be very useful to display search results in order of high/low quantity and also be able to filter out anything with qty of 0
1 voteHi,
We added a sort on the qty column so you can get the products with the highest inventory put to the top.
Thank you,
The Storefeeder Team -
Shopify - Tax/VAT options per product (20%, 0% etc)
Ability to change VAT/TAX per product from default 20% to 0% or 10% etc etc.
Thanks, Sam
1 voteHi Sam,
This is already possible you just need to set up some new Tax Rates, if you go to here: https://my.storefeeder.com/Settings/Misc/TaxClasses.aspx
You can add new tax options which will then appear in the download list when you go to select your tax.
Thank you,
The Storefeeder Team -
Scan barcode to reduce inventory level
We regularly have to process stock, or remove products from the warehouse without an order being processed in Storefeeder.
When we do this we often forget to update inventory levels - meaning they end up inaccurate.
Would be great if we could scan the product barcode and easily reduce the inventory of that product.
Not sure the best way that this would work in reality - maybe click a button to update inventory, then scan in everything being removed and then click to confirm.
6 votesHi,
We’ve been working a phone app/scanner app that makes this possible.
The app is only available to enterprise customers at the moment and is currently in beta testing but the customers but if you are interested please get in contact with the storefeeder team to discuss this further!Thank you,
The Storefeeder Team -
Listing - Hit Back To Stay In Listings
When you are in listings and modified a listing, if you hit back it takes you back to the product page not the page with all the listings.....
5 votesHi,
When you press “back” on the listing it takes you back to whatever page you were on before.
If you come from a product it will take you back to the product but if you come from the listings grid it will take you back to the listings grid.Thank you,
The Storefeeder Team -
Dont Do Updates During Working Hours
Please stop doing updates to storefeeder on a Wednesday during office hours....
We always run into problems on a Wednesday when you do updates to storefeeder, we have a morning mail collection....
3 votesHi,
We have adjusted the times we do updates to prevent this and we apologise for any inconvenience this caused!
Thank you,
The Storefeeder Team -
See all marketplace listings from the product page
When looking at the products page it is really frustrating to not be able to see what marketplace each product is listed on without drilling into each individual item or going across to listings and doing a search. An additional column showing the active listing marketplace logos so you can see the status at a glance would make the workflow far more intuitive.
8 votesHi,
The page you’re asking for is the same as the listings overview page that Sam has suggested below!
If there is information missing or changes you’d like to see let us know!Thank you,
The Storefeeder Team -
A running stock total next to each adjustment.....
As great as it is showing how much the adjustments were for, would it not make sense to then have a running total of the total stock figure as per each adjustment? Surely i'd thought this to be a pretty standard thing to have?
That way we can easily keep track of the items quantity and be able to trace errors if showing out of stock when there is stock sat there and vice versa.
1 voteHi,
Work for this was completed quite awhile ago, if you go to the adjustments tab on your products you should be able to see the running totals for your stock!
Thank you,
The Storefeeder Team -
Royal Mail Tracked Returns
The ability to be able to generate Royal Mail Tracked Returns from within SF.
This functionality is already available from RM when added to your Despatch Manager Online account.
This is a fully tracked returns solution. When a returns request is generated on system we would be able to print a returns label, or our customer could receive a link from us to access the RM online portal, they would then be able to print their own return labels if required.
Tracked Returns would have to be added to Despatch Manager Online account for this service to be available.10 votesHi Eddie,
We recently added support for this, if you don’t have tracked returns enabled on your account please contact the support team with your contract code from royal mail for tracked returns and we can get is added ASAP!
It’s very quick to add this once we know your contract code.Thank you,
The Storefeeder Team -
Royal Mail Tracking notification
There is a service on Royal Mail DMO which called ‘Service Enhancements > Tracking Notifications’ which we can use it when we print the labels through DMO in order to keep customers updated with a tracking notification to their mobile phone or/and email. We should have to use it via StoreFeeder automated labels as well.
5 votesHi,
In our latest update support for email and SMS tracking notifications went live for royal mail, provided you manifest you orders these will get sent automatically.
If you want to send just SMS messages or just emails you will need to log into OBA to change the setting because by default both are enabled.
Thanks,
The Storefeeder Team -
In Product/Images would it be possible to delete more than 1 image at once, ie a tick box to delete images?
At present its one image at a time or all images at once, would work better for us to be able to select and delete to save some time.
17 votesHi Sam,
Yes! This went live in our last release and hopefully, it should save everyone a lot of time.
Thanks,
The Storefeeder Team -
Out Of Stock email alert for customer
Input a customers email into a field that sends the customer an email once stock is received back in stock.
Thanks, Sam
9 votesHi Sam,
You can achieve this already with our email settings.
If you send an email for pending stock orders and then send an email for despatched orders that should be enough.Thank you,
The Storefeeder Team -
'Picked by' and a 'Packed by'
Despatch notes should have a 'Picked by' and a 'Packed by' on the bottom so errors can be identified internally. If an item is sent wrong it makes it easy to see where the error lies to improve business
8 votesHi Jack,
We added tokens for “Picked By” and “Packed By” a few months back so if you need these adding to your invoice please get in contact with the storefeeder support team who will be more than happy to add these for you!
Thank you,
The Storefeeder Team
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