StoreFeeder
41 results found
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ebay Negative/Neutral feedback notification.
Negative and Neutral feedback notifcation was an extremely useful feature in Marketworks & ChannelAdvisor when we used their products more than 15 years ago. It enabled us to respond quickly to customer issues and resolve. It also takes pressure of by erducing the urge to continuously be checking our feedback
Thank you for considering
Richard2 votesHi Richard,
we do have this as an account feature. It will download dispute info from channel. But you need to process them directly on ebay.
I've just added this to your account, you may need to add permissions for "Disputes Overview" on the orders menu.
I can see you are still onboarding so please speak to your onboarder about this if you need more info.
Thanks,
SF
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Product Location Label
A Customisable label that is linked to the product that shows certain things like.
Product Name
SKU/MPN
Manufacture/Brand
Product EAN as a barcode.
Price
Product Location and as a Barcode/QR Code.This is for when a product come in and is given a new location, a label can be printed with all the relevant info to be placed on the location.
1 voteHi Lee,
thanks for your suggestion, we recently added the ability to print a product label from within a product that can include the SKU and Name. You can see a print button next to the EAN & UPC fields.
However at this point we wouldnt look to be adding further functionality as commercial label printer software is much more suited to doing this sort of thing and many label printers come with software for free.
Thanks,
SF
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merge customer accounts
It would be handy to be able to merge customer accounts, they might change email or address, it would help getting the right one
1 voteHi John,
thanks for your suggestion. The customers page is currently being rewritten and this is one if the things that are under consideration.
It may be linking customers rather than merging but the functionality will be there one way or another.
Please keep aneye on the blog for details of when this goes live.
Thanks,
SF
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Show a warning/info symbol if another supplier is cheaper on a product within purchase order view
Basically, if we are ordering from supplier but we have 2 suppliers attached to the same product sku it could show a warning/info symbol if another supplier is cheaper.
1 voteHi,
thanks for the suggestion, this functionality is already under consideration for the upcoming rewrite of the Purchase Orders section.
I cant give any timescales so please keep an eye on the blog for more details of when this will be going live.
Thanks,
SF
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Number of Parcels option in Shipping Rules
It would be really useful to have the option to define the number of parcels within the shipping rules. We have a couple of couriers that don't offer consignment rates so would not use them for multi-parcel shipments, but we would have to change this manually.
1 voteHi Georgina,
we've discussed this feature request and we feel that it would be a good addition to the system so we are going to look to implement it.
I cant give any timescales so please keep an eye on the blog for more details.
Thanks,
SF
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Assign barcodes to product listing in the app
Can you please make it so that barcodes can be added to product listings by scanning them on the app?
4 votesHi,
you are able to add barcodes to products (not listings) on the App currently.
https://support.storefeeder.com/hc/en-gb/articles/360017529137-StoreFeeder-App-Products
Thanks,
SF
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Auto Price Updates Revised
We like to price our listings on channels differently depending on that channels commission structure, currently we have automatic price updates off on our channels to allow this, currently if we need to increase or decrease a price we do each channel separately. Would it be possible to have a pricing increase or decrease template by percentage or price that automatically adjusted channels to set preferences dependent on the written product price in Store Feeder.
2 votesHi Matt,
this is possible using pricing profiles. https://support.storefeeder.com/hc/en-gb/articles/360007741697--Pricing-Profiles
As this may be a chargable option I can only suggest you contact the support team if its something you would like to add or trial.
Thanks,
SF
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Royal Mail weights
With Royal Mail making sure weights are correct, would it be possible to have a pop up to confirm weights before printing label?
It could be a courier option, it’s not as important for us when sending with DPD
We try and make sure our product weights, box weights etc are correct, but sometimes extra packaging is needed and you don’t always know how much until the order is packed, once all products are scanned it’s too late to change the weight.
We used to use another platform similar to SF and when using Dymo scales it used to automatically…
2 votesHi John,
apologies this was missed. We have added more resource to keep on top of user requests now and we will endeavour to make a decision within 90 days depending on user engagement.
We have added an option for a popup when using barcode despatch to confirm details.
Its under warehouse management -> despatch mode
Validate Order Shipping And Handling On Barcode Despatch
When despatching by barcode; each order will bring up a window allowing the number of parcels, weight and packaging size to be amended.Thanks
SF
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Removal of * but keep wildcard search
As users coming from using Magento/Channel Advisor as the stock management systems, we are used to having the wildcard search functionality without having to type a '*' at either end of the search phrase, as this is put in automatically by the systems.
For example, you can type 123 in the sku and it will auto search for anything containing that sequence.
If this could be replicated in StoreFeeder, it would be much more modern and be much easier to use as, even after using StoreFeeder for a year now, we frequently end up searching without the * and thinking…
13 votes -
User Permissions - "Reassign Picker"
The "Reassign Picker" button within a pickwave is only avalable to "Admin" users, thus meaning anyone who is not an "Admin" user is unable to perform this simple task, which is needed daily.
As such taking someone else's time to reassign a few orders or whole pickwave for them.
12 votesJust an update on this one.
Users are able to take pickwaves from other users on the app so it can be done this way.
You can change to all users and click on a pickwave and then you have the option to assign it to yourself.
Thanks,
SF
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Cloning Customs Details Fields When Cloning A Product
When cloning a product all the information seems to clone without any issues except for the fields under the Customs Details tab in shipping and handling.
It would be great if you could clone a product and these fields get cloned aswell to save time copying and pasting from another product.
3 votesHi,
more data was added to product cloning so shipping and handling data should now be copied over.
Thanks,
SF
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Fruugo & CDiscount
Full Fruugo and Cdiscount integration
9 votesHi Craig,
Thank you for your feedback
Fruugo currently supports Order Import, Inventory control and shipping updates. Due to minimal engagement there are no further enhancements planned as this makes it a functional integration with only listing upload missing.
CDiscount while theer was an initial flurry of interest again isnt a popular request so we are not looking to taking that further.
Thanks,
SF
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Add Tracking to Order Overview
At this time of year we get a lot of customer emails asking various parcel tracking questions. In order to find this information we have to open each order up and then click the tracking link. To move on to the next order you then have to return to the order overview and then search for the next order.
It would be great to be able to see this tracking from the order overview screen, so you could search the order number and click the tracking link from this page. Then, once finished you can just type another order number.…
6 votes -
Ability to allow system administrators to modify the stock quantity on hand from the phone app
I am often in the warehouse checking stock quantities on my storefeeder phone app, and it would be really useful if it allowed me to update the stock quantities on my phone rather than having to go back to the PC to make the change.
1 vote -
Upgrade Servers, Speed is far to slow
Many times storefeeder is painfully slow or does not hardly respond at all, and is completely counter-productive, yes adding all these great new features is all well and good, but lets have super fast lightening servers, so storefeeder responds and reacts instantly.
31 votes -
Stock check with app
Stock checking with the app using bin locations would make life so much easier, at the moment stock taking is long winded and not user friendly.
1 vote -
Import/Export Shipping Rules
It would be helpful to be able to export and import shipping rules so they could be updated and worked on in excel.
We have a large number of shipping rules due to various services/destinations/product ranges and to manage the shipping rules in the interface can sometimes get confusing when you are limited to working on one at a time.
5 votesHi,
this feature is in the system now. You are able to export your shipping rules and update or create new ones by of an import.
Thanks,
SF
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Favourite Exports
Each time you want to do a product export you have to tick which items the export needs to contain. Would be great if after you've made your selections, before clicking export, there was a 'tick box' along the lines of "Save to Favourites".
This would add those export fields to a drop down menu called "Favourite Exports". Time saver + user friendly!
16 votesHi Louis,
thank you for the suggestion. This was discussed and we think this will be a good addition to the system.
I can't give you any timescales unfortunately but we'll look to get it added when we can.
Please keep an eye on our blog for details on when this goes live.
Thanks,
SF
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Add a whistl integration
Please add a whistl intergration - We currently export our order information for orders going through whistl, whilst this works we have to then manually dispatch the orders and without the tracking information.
1 vote -
Inventory to exclude quarantined products
We are utilising the quarantine feature more frequently in our warehouse, and on the e-commerce side this is meaning that we are seeing conflicting numbers of qty in the warehouse vs qty available to sell.
Is there no way on a Listings export that instead of exporting the Product Inventory which would show an inflated amount on some skus, that we can instead see the inventory 'available to sell'?
The listing page show this qty already, but we can't seem to get it out in an export without doing a product export and a quarantine export and subtracting the two…
1 voteHI Jenny,
there are now Available & Quarantined tokens in both the product and listing export.
Thanks,
SF
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