ebay Negative/Neutral feedback notification.
Negative and Neutral feedback notifcation was an extremely useful feature in Marketworks & ChannelAdvisor when we used their products more than 15 years ago. It enabled us to respond quickly to customer issues and resolve. It also takes pressure of by erducing the urge to continuously be checking our feedback
Thank you for considering
Richard
2
votes
Richard Smith
shared this idea
Hi Richard,
we do have this as an account feature. It will download dispute info from channel. But you need to process them directly on ebay.
I've just added this to your account, you may need to add permissions for "Disputes Overview" on the orders menu.
I can see you are still onboarding so please speak to your onboarder about this if you need more info.
Thanks,
SF