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  1. On GetOrders endpoint allow filtering by IsPrime flag

    On the Get Orders endpoint as a customer I should be able to retrieve only Prime orders. This means that people can send prime orders at differing times to other orders without having to page through orders which aren't going to be dispatched.

    https://rest.storefeeder.com/Help/Api/GET-orders_Downloaded_ImportDateFrom_ImportDateTo_LastStatusChangeDateFrom_LastStatusChangeDateTo_OrderDateFrom_OrderDateTo_WarehouseID_ChannelID_OrderStatus_ChannelType_ShippingMethodID_CompanyIdentityID_ShippingTrackingNumber_ChannelOrderRef_PageSize_Page

    1 vote

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  2. FIX 'Order Status' issue when sending exchange/replacement as it changes from 'dispatched' to 'delivery exception'

    We have noticed that when we action a replacement\exchange on Storefeeder the status of the original order changes from 'dispatched' to 'delivery exception'. Ultimately this clogs up this section and requires more manual work to fix. Ideally we would love it to actually use the reason which was selected from the drop down menu when creating the replacement order i.e. not received, faulty, incorrect item sent etc. That way we would clearly be able to see a difference between the orders we can ignore and the ones we would need to look into.

    It would also resolve the issue of…

    1 vote

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  3. Refunds on SF

    I hope this is in the works already, this cannot come quickly enough.

    Ability to refund the transaction on SF for ebay, Amazon & other channels.

    Also, the ability to mark the order in SF as "Being Returned" automatically, as Amazon provides refunds on the first scan most of the time, so would be nice to see what has been returned and not. The same process on ebay when a return is opened as well would be good.

    Thanks, Sam

    1 vote

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  4. Auto tranfer stock

    It would be great if stock could be auto-transferred back to the original location. An example would be when an order has been picked, the customer then messages stating to cancel the order, or change the order. We then forgot most of the time to check out the "Stock Location Transfers" page here - https://my.storefeeder.com/WarehouseV2/StockLocationTransfers.aspx . Which ultimately messes the stock up and having minus figures, or having to "Resolve Stock Issue" on each product manually

    Thanks, Sam

    1 vote

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  5. Add Alphabetical Order to Despatch Mode > Sort Paperwork Settings

    It would be great if there was an additional option for sorting paperwork 'by pick bin (then line count)' but then also sort to alphabetical. We typically have SKUs all in alphabetical order for ease of locating. I was amazed to find alphabetical order was not a default after sorting on the above setting. This would help pick from pick bins in the right order sequence rather than returning to the same pick bin throughout a pick wave.

    1 vote

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  6. Bulk Order Notes per SKU

    We would like the ability to be able to add notes in bulk to orders based on if the order has a particular SKU in it. If a SKU has a delay in arriving, we would like to bulk import a note to all orders that have the SKU in it so that when our CSE team look at an order, they straight away see the information they require.

    1 vote

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  7. Allocating stock from specific warehouse or warehouse zone

    Using the RestAPI create-orders, it would be really useful to be able to specify a warehouse or warehouse+zone on the CreateOrderModel object to force the stock allocation process to focus on bins in a specific warehouse or zone.

    At the moment allocation seems to be fairly free to pick from any pick bin that the product sits in.

    I am aware of the allocate-orders endpoint that can do this after the order has been created but it feels cleaner to be able to specify this during order creation.

    We have a situation where we service two customers and their bins…

    1 vote

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  8. Payment on account

    The ability to mark an order to be dispatched unpaid for trade customers and have visibility after dispatch that it is unpaid and be able to record payment against it post dispatch.

    1 vote

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  9. Amazon USA Phone Number Default Value

    Is it possible to have some kind of default template for marketplace orders such as Amazon USA.

    Every order we get from the Amazon USA platform has a long phone number with ext xxxx on the end of it. This is becoming a problem when despatching orders since the couriers such as DHL,DPD and others throw up an error saying that the phone number is invalid.

    We have to then delete the ext xxxx of the end in order to get the order to despatch.

    If we could have something in the integration which allows us to use a default…

    1 vote

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  10. Tagging orders into a users workflow

    If there is a on going customer service query with an order - it would be great if we could tag this order with a label and then have a workflow of all the orders with current tags so that the customer service team can see on going orders to keep an eye on.

    1 vote

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  11. info@giftsfromhandpicked.co.uk

    Split special instructions box for when a courier note is left.
    For example 'leave with neighbor' or 'put behind bins' to be separate from a gift message or gift wrap note.

    1 vote

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  12. Automatically Split Orders

    We use Amazon shipping and Royal Mail as a courier on Amazon.
    We have been selling 20KG bags of compost. If a customer orders more than one, then we cannot put them all into one parcel as they are way too heavy.

    As Amazon only allows one tracking number, we have to split the orders manually to ensure there is one parcel per order.

    I am currently having to split about 20 orders manually per day, some have 5 plus units on them.

    It's taking up management time to continuously do this throughout the day and each evening before the…

    1 vote

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  13. Ability to combine Filters when creating pickwaves

    This would be super useful, as we 3 filters that do one job, but are not able to make them work as 1.

    Thanks, Sam

    1 vote

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  14. Button to check for order from same person but different shipping selected.

    Sometimes we get multiple orders from people and hey select different shipping methods.( these do not automatically merge) I would like a button the highlight these so we can merge the order as this is not done automatically. we have to check for these order everyday.

    1 vote

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  15. "Remaining inventory" field on order exports

    It would be useful to see a "remaining inventory" or "remaining stock" field on order exports, to show how much stock of a product remained after the exported order was originally placed.

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  16. Seeing Back Order / Oversold quantities filter/column on Deliveries Page

    We often use the oversell feature but find we can get caught short when suppliers unexpectedly run out, leading to a number of pending orders where we have to monitor manually if the product is coming back in. Could an additional column be added to the Deliveries page where we can see the number of orders/quantity of product on Back Order for that particular SKU? That way when you are writing a line off you could see that there are orders that need addressing for that SKU as the stock will not be coming back in soon.

    1 vote

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  17. Consistency in Gross vs Net application

    Orders within storefeeder display the goods subtotal net of VAT and have a separate line for the Vat called “Lines total tax”
    However the line for “shipping costs” are Gross (inclusive of VAT)
    There is a separate line for the shipping tax.
    Could the “Shipping costs” be made to show the net figure? like the goods currently are

    1 vote

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  18. Clearer notes from website orders on Shopify

    Currently customisation details from Shopify pull through into the 'item Options' on the order, and it displays (x1) at the end of every line. It does not look like this on Shopify.

    It would be great if this could be removed as it makes our orders messy.

    Additionally on Shopify you can amend the packing slip to only show relevant product information, it would be great if we could do the same on StoreFeeder (to remove unnecessary lines), or alternatively to have the ability to print our Shopify packing slip directly from StoreFeeder, or via a link on the Orders…

    1 vote

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