Returns Management via Storefeeder App
We would like to be able to process customer returns via the Storefeeder App so items could be scanned in rather than having to update via Storefeeder.
Julie Hughes
shared this idea
We like this feature request in theory.
However we would like feedback on how you think this would work. StoreFeeder doesnt process refunds or returns to channel. So a user would need to be in front of a machine to complete the returm fully.
What woudl you like to be able to do in the app?
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Jay Somaiya commented
Hi, The return label can be generated within the order via print returns label button. Once the label is used and the product is returned to our warehouse. We could scan the returns label on the app and this will enable us to identify the order. It would be helpful if the order changed to part return / returned. We can then filter via the status and refund / exchange accordingly... would that work?
It would be good if Storefeeder recorded refunds though... would be super helpful.
Thanks
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AdminIan
(Admin, StoreFeeder)
commented
This is currently being discussed for the App development plan for 2022. - Ian (StoreFeeder)