Storefeeder auto signs out all the time
Constantly logging in to storefeeder is not only a pain, but has also caused us to lose information, for example a member of staff was working on a purchase order updating prices etc., had taken a couple of phone calls in between, pressed save and nothing happened, she had to log back in and all her hard work was lost. We should be able to be logged in all day, without having to sign in again and again.
Hi,
This is a security feature and at this time we wouldn’t be looking to extend the time sorry.
If this is a common occurance your staff are having when taking phone calls though, theey can open a new StoreFeeder tab before completing the PO – then if it asks them to log in they can log in on the new tab first and then once logged in they can continue with the old tab without the risk of losing their progress.
Thanks,
The StoreFeeder Support Team
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Richard commented
this is what we have to do open a new window in a tab itl ask us to log in etc then we can carry on in the original tab without issues.