Kieran
My feedback
2 results found
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16 votes
Hi Aaron,
we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15. We plan to further decrease as much as possible.
Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled. Orders are not released to the API until this perios has passed. This unforunately cannot be worked around and is out of our control.
We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.
Please keep an eye on updates for further details.
Thanks,
SF
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7 votes
Hi,
thanks for your suggestion. Rather than new statuses we are looking at adding the ability to use "tags" on orders on the V3 page to categorise them. This allows more flexibility than just a fixed set of statuses.
This will allow you to do what you need and be able to filter for that "tag".
Thanks,
SF
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A box on the dashboard for this status "pre-orders" would be good also in addition to part back ordered and backordered, because as suggested here it would be good to seperate out pre-orders so we do not miss orders that need attention.