StoreFeeder

How can we improve StoreFeeder?

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  1. Alert channels when orders are cancelled

    It would be really useful if Storefeeder had the ability to send an alert to integrated channels when an order is cancelled.
    This would save us from having to cancel the order in 2 places and ensure what's on Storefeeder is accurate to what is on the channel.

    11 votes
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      3 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Molly,

      This request is quite new and already has a lot of users interested, we’re not sure if this is possible for all channels without some investigation but we’re going to take a look into this.

      We’ll let you know what the developers decide on this one!

      Thank you,
      The Storefeeder Team

    • Adjust the "Reasons for Return"

      In the "Reasons for return" seciton being able to add and edit our own Reason will be really useful as we will be able to speed up the process of issuing returns. At the moment we only have "Unwanted by customer" or "Damaged Goods". It would be useful to have "Returned by courier", ""Incorrect address" and more specific reasons such as "Wrong Item Sent", "Not as described" and other reasons the customer can add on Ebay or Amazon so that our reports can tally up easier.

      22 votes
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        1 comment  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

        Hi,

        Just as an update to everyone, we’re still looking into the reasons for return because this is something very commonly brought up, we’re still looking at how to implement this and it was discussed this week so we don’t want to say this will 100% be done but we are actively considering this.

        Thank you,
        The Storefeeder Team

      • Ability to easily view lifetime sales

        Similar to the 'Sold Last 30 Days' column their needs to be a lifetime sales column on the manage inventory page.

        This is handy during buying meetings with suppliers as the information is clear and easy to get access to.

        16 votes
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          1 comment  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

          Hi,

          This idea seems to have a lot of votes so I’ll put this forward to the developers and update you on their decision regarding this!

          Thank you,
          The Storefeeder Team

        • Download one off VAT Invoice for customers

          Sometimes on Amazon we get customers requesting VAT invoices, currently we do not supply VAT on our invoices so we have to manually create these.

          It would be really useful if we could have a "Download VAT invoice" as an option on the order.

          8 votes
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            1 comment  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

            Hi,

            As there has been quite a bit of interest in this we’re going to take a look into this. We’ll update you when the team has decided whether or not to proceed with this.

            Thank you,
            The Storefeeder Team

          • Xero sales from Storefeeder to show Automatically as Paid Or Not Paid

            The ability for sales coming from storefeeder going to Xero accounting to show automatically as paid or not paid We can't believe this dosen't happen already. This has just added a very big job we wish not to have. Please vote. Many Thanks

            6 votes
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              0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
            • Automatically suggest orders to merge

              We often get multiple orders from customers at the same time which can be dispatched together to save on postage costs. At the moment we sort orders which are "complete ready to pick" by postcode and scan down the list and manually search for orders from the same customers which can be merged and posted together. Would be handy if Storefeeder automatically suggested orders that could be merged (based on matching postcode , customer name, buyer ID, etc). I think it's important to only "suggest" orders to merge rather than automatically merge though. Danny

              10 votes
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                2 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

                Hi,

                Sam is right we do have an option to automatically merge orders but as it seems the original request wants to not do this automatically I can forward this onto the team to see if there’s anything we can do.

                Also Pawel, the reason we don’t merge in those occasions is because we cannot make the decision on what postage should be applied in the cases where it doesn’t match. (Because depending what they’ve chosen it could cost you more – and they’ve not paid for it for both parcels- if we upgrade because the postage weight).

                Thank you,
                The Storefeeder Team

              • Option to duplicate order

                It would be good to be able to duplicate Phone Orders, i.e. if a customer calls back to re-order the same items, a copy order would then appear.
                Thanks.

                5 votes
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                  2 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi,

                  There are a few votes for this request and we can see the benefit in this so we’re going to have a look into this option!

                  Thank you,
                  The Storefeeder Team

                • Automatically flag potential incorrect address on orders - Automatically put order on hold until staff member checks address manaully

                  At least once a week we get the customer that fails to put the first line of their address on the order.

                  The most common is putting the house number, followed by the county or city, they forget to put a road name leading to a failed delivery.

                  I understand that it will not catch everything, sometimes customers put the whole address on one line, sometimes they put the house number on line 1 and the road on line 2 etc, but it might catch some dodgy addresses? particularly the customers that do not put the road name on the…

                  12 votes
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                    under review  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
                  • Colour coded orders page e.g. Order line in red if returned, colours set by user.

                    I believe it would be useful the orders page grid was colour coded for different statuses, which could be setup by each storefeeder client.

                    Each storefeeder client could assign colours to certain order statuses.

                    For example we may want to highlight returns in a red, so within the settings we would assign red to the status "returned"

                    Any order lines which are "returned" would show in red.

                    Other clients could assign a different colour to returns if they wanted or perhaps assign colour to orders on hold etc etc.

                    15 votes
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                      0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi Kieran,

                      This appears to be a very popular request, whilst it’s unlikely this will be looked at for V2 of storefeeder I will put this forward as a feature for V3.

                      I’ll update you on this as soon as I know what the developers decide regarding this request.

                      Thank you,
                      The Storefeeder Team

                    • Auto Validate Phone number and other data

                      it would be great if phone numbers got auto validated in this case with no spaces in the phone number, so on exports and dispatching, label print all the time,

                      This could also be with addresses being too long,

                      First name : "C/O" at the start change to CO etc, (as in Royal Mail the first 2 letter cannot be symbols)

                      Thanks, Sam

                      1 vote
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                        0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi,

                        We think this would be useful and have been a lot of requests about this – there is another similar uservoice floating around.

                        We may not be able to validate all fields but we’ll have a look to see what we can do.

                        Thanks,
                        Aimee

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