2 results found

1. Ability to speed up orders coming through from channel

   The ability to pull orders through quicker during operating hours as some orders take over 30 mins to reach store feeder this means we have to reduce our courier cut off times to allow the warehouse to pick and pack before collection
   
   It would be good be able to manually pull orders from channel or speed up the sync process for woocommerce

   16 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Orders  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   started  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

   Hi Aaron,

   
   

   we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15.  We plan to further decrease as much as possible.

   
   

   Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled.  Orders are not released to the API until this perios has passed.  This unforunately cannot be worked around and is out of our control.

   
   

   We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.

   
   

   Please keep an eye on updates for further details.

   
   

   Thanks,

   
   

   SF

   
   

2. Import payment info from Shopify to Xero on new orders.

   Import payment info from Shopify to Xero on new orders.

   Orders are exported to Storefeeder and on despatch an invoice is sent to Xero

   Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store)

   On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button. would reconcile the 2 - this would save hours of manual reconciliation

   Import payment info from Shopify to Xero on new orders.

   Orders are exported to Storefeeder and on despatch an invoice is sent to Xero

   Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store)

   On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button.… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Orders  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   started  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

   Hi,

   
   

   work to allow mapping of payment methods going into Xero is now underway.

   
   

   Please keep an eye on out updates for details of when this is live 

   
   

   https://support.storefeeder.com/hc/en-gb/categories/360001823757-Changelog

   
   

   Thanks,

   
   

   SF