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  1. Ability to speed up orders coming through from channel

    The ability to pull orders through quicker during operating hours as some orders take over 30 mins to reach store feeder this means we have to reduce our courier cut off times to allow the warehouse to pick and pack before collection

    It would be good be able to manually pull orders from channel or speed up the sync process for woocommerce

    17 votes

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    3 comments  ·  Orders  ·  Admin →
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    Hi Aaron,


    we have recently decreased the order import schedule accross the board to every 8 minutes rather than 15.  We plan to further decrease as much as possible.


    Any dealys outside of this are subject to channels holding orders for a "buyers remorse" period so they can be cancelled.  Orders are not released to the API until this perios has passed.  This unforunately cannot be worked around and is out of our control.


    We are also planing on supporting Webhooks where channels allow which means that orders should come in moments after they have been placed\released by channel.


    Please keep an eye on updates for further details.


    Thanks,


    SF


  2. Import payment info from Shopify to Xero on new orders.

    Import payment info from Shopify to Xero on new orders.

    Orders are exported to Storefeeder and on despatch an invoice is sent to Xero

    Currently a manual process is required to either match a PayPal payment to the invoice or to add a payment if paid via Shopify payments. (We have multiple stores, so need to get the payment on the correct store)

    On a previous system I used, the payment type/amount etc would be exported to Xero and then when the order was despatched it would tie up with the invoice and a 1 click of the "ok" button.…

    3 votes

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    2 comments  ·  Orders  ·  Admin →
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