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1. Printing CN22 labels during pickwave despatch

   We would like to print CN22 labels automatically for any non-EU orders when printing our integrated invoices. After speaking to support it seems the only way to do this is to have a double-label invoice which includes a space for both an address label and a CN22 label. Unfortunately this isn't practical when using Royal Mail 6x4 labels which already take up a large amount of room on the invoice, and 95% of orders do not need a CN22 so this would be a lot of wasted space.

   Given that StoreFeeder is promoted as a direct upgrade from Click & Drop, I would suggest that the C&D functionality for this should be present in StoreFeeder.

   In C&D, upon printing a Non-EU order, an extra (blank) sheet will also be printed which contains just the CN22 label positioned at the normal postage label location. This means we can peel & stick the postage label from the invoice sheet, then peel & stick the CN22 from the extra sheet which was printed. (In C&D, the extra sheet also includes the order number, so the CN22 can be matched to the relevant invoice)

   Ideally this could be implemented to automatically print alongside the invoices when despatching or as an extra popup after the invoice printing window is closed.

   We would like to print CN22 labels automatically for any non-EU orders when printing our integrated invoices. After speaking to support it seems the only way to do this is to have a double-label invoice which includes a space for both an address label and a CN22 label. Unfortunately this isn't practical when using Royal Mail 6x4 labels which already take up a large amount of room on the invoice, and 95% of orders do not need a CN22 so this would be a lot of wasted space.

   Given that StoreFeeder is promoted as a direct upgrade from Click &… more

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   1 comment  ·  Orders  ·  Delete…  ·  Admin →
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   planned  ·  AdminSupport (Customer Support Agent, StoreFeeder) responded

   We are going to get this into the development queue after some testing.